I have been to America's Finest City many many times. I have also stayed and many different hotels downtown, but I always seem to come back to Sheraton Suites Symphony Hall. The fact that the hotel starts on a higher floor is just different, not a problem. The suites are very comfortable (I have been here with both my family...
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We are delighted that you continue to return to the Sheraton Suites San Diego at Symphony Hall! As a frequent guest, Starwood Preferred Guest membership rewards loyalty with many perks and benefits and if this is of interest to you, the details can be found on our website. Thank you for your wonderful review. Your loyalty to our hotel is...
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Stayed at this hotel for 2 nights, a fri and a sat. Fri was good, except for there was a lightbulb out in the bathroom and no extra toilet paper, which we almost ran out of between 3 people. Upon returning to the room Saturday the room had been cleaned but there were 2 dirty towels left in the bathtub....
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Thank you for sharing your review. It is unfortunate to learn about the noise disturbances and inconveniences that you encountered during your stay with us. We understand how frustrating this may have been and deeply regret that you did not receive the peaceful stay you deserved. With your feedback, we will coach our staff further to emphasize the importance of...
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This is a higher-end property located in the financial district of downtown San Diego that has an appeal to both business and leisure travelers. Its location – very near the offices of numerous large banks and corporations – is ideal for the business traveler, while leisure travelers should appreciate the spacious, comfortable suites. Tourists should note that the biggest downside...
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We appreciate your kind words about our staff! Though we are thrilled that you enjoyed a comfortable stay with us, at Sheraton Suites San Diego at Symphony Hall we wish to provide our guests with the best possible experience for their visit. For a future stay, free Wi-Fi and High Speed Internet Access is available in our lobby lounge area....
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The hotel was nice and pretty, but the suite was smaller than average room usually is. the furniture was forced in there to accommodate the words SUITE. The bed room doors didn't close because the beds were to big and in the way. Although the advertise flat screen TV's its really only a Flat screen in living area, the old...
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Thank you for your review. We are happy to learn that you enjoyed the aesthetic value of our hotel, but are truly disappointed that your personal experience with our suites seemed anything but accommodating. Suggestions from our guests are the best way for us to further improve the experience at Sheraton Suites San Diego at Symphony Hall and we sincerely...
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Let me start off with one sentence. Old pubic hair in the shower! GROSS!! Someone left a smeared....Face?? on the sliding glass door. Plugged the iron in to a non working outlet, had to iron in the bathroom, the phone didnt work, I couldnt find the remote the entire time there and the bathroom was stocked with a 1/3 of...
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Your comments and observations are important to managers and staff in helping us to provide a guest experience that inspires a return visit. It is clear that we did not achieve that goal during your visit. We wish we had the opportunity to address these concerns immediately. Your feedback has been shared with the appropriate supervisors to reemphasize with the...
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We just checked into the Sheraton suite and already want to leave. We purchased what we thought was a "deal" on Priceline only to discover that between parking and the "free" wifi our reasonable rate just doubled!! The hotel has said that the issue is pricelines alone and will not have any flexibility or an appearance of service. In addition...
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Thank you for sharing your feedback with us. Unfortunately, there is limited control we have with the information third party sites share with their users. We encourage guests to visit our site to find the details of our amenities that would impact their stay. For all our guests, we offer complimentary Wi-Fi access through Link @ Sheraton, located in our...
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I have stayed here two time with my family. I find the hotel to be everything that your need to have a comfortable family vacation. It is close to Balboa Park one mile away and in the heart of downtown. Plenty of trendy restaurants or subway and mcdonalds. Parking is reasonable at 23 per night and the rooms are big...
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Located near the best San Diego attractions, the Sheraton Suites San Diego at Symphony Hall is a great option for a family getaway in San Diego! The spacious suites offer all the comforts of home while providing the amenities that help make your stay a comfortable and convenient one. Thank you for your review and we hope we get the...
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Stayed here for one night right before Christmas. This is a great location if you want to be in downtown financial district. There is a choice to park yourself for $23 or valet for $30. We took valet because we didn't want to deal with taking our car in and out and didn't worry about an extra $7.
Check-in process...
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We are glad that our staff was able to find the perfect accommodations for you during your visit. Our PURE allergy-friendly hotel rooms are great way to enhance your Sheraton Suites San Diego at Symphony Hall experience. The hypoallergenic accommodations include a 6 step process that allows our guests to sleep more comfortably and awake even more refreshed. We regret...
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I stay here maybe 7-8 times a year, maybe more. I like the large rooms. The layout is not like a typical hotel room. I've always found the staff to be helpful. And there are nice views of the city. The approach to runway 27 at SAN airport is just a few miles away but it's hard to discern the...
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We are so glad that you keep coming back to Sheraton Suites San Diego at Symphony Hall! Our downtown San Diego hotel offers spacious suites for our guests to relax in during their San Diego visit. Our all-suite accommodations include extra amenities, such as a refrigerator and microwave, to ensure that our guests feel right at home. We will share...
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The Sheraton Suites San Diego was a last minute reservation for us on a family trip to San Diego and LA. We were pleasantly surprised with the size of the rooms and loved the separate living area.
Pros:
Very Large Rooms – especially for downtown San Diego
Separate living area with sofa sleeper
Very Quiet
Great views of downtown San...
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Thank you so much for the great feedback. For a family trip, our spacious suites are ideal and we’re so glad that you enjoyed your accommodations and the entertaining views of downtown San Diego. We hope to welcome you and your family back for another visit to the Sheraton Suites San Diego at Symphony Hall!
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