My stay there was pretty decent but I was charge an extra $350 for leaving a room "messy". Mind you - for leaving a room "messy". I attempted to contact the hotel to see if we couldn't resolve the issue but they were very unwilling to hear what I had to say. I really am fed up with them. never... more

In June 2009 I went to San Diego for a wedding and booked a room at the Sheraton due to it's nearby access to the highway and shopping. The hotel is very clean and staff friendly, and the location is close to Fashion Valley Mall. Finding this hotel is not that hard since it is an exit off the access... more

Stayed for two nights. Checked out on the morning of the 6th. The water had been turned off to the hotel, not their fault but frustrating as I had a 14 hr flight ahead of me. Went to reception to pay cash, but the computers weren't working. Waited for 15 minutes before the girl at guest services said she would... more

I booked this hotel for a one night stay before heading to the San Diego airport, and selected it over the Sheraton at the airport because it "cost" fewer points. I was upgraded to a suite and it was one of the nicest rooms I've ever had. Super quiet, nice club lounge and the staff was very friendly. As a... more

I booked this hotel on Starwood points because it was cheaper than the San Diego airport Sheraton (in terms of points) and I wanted to shop nearby Fashion Valley until it closed. When I got there these huge tour buses were everywhere, people were standing outside smoking and I just thought, oh my, noisy, noisy, noisy! I talked to the... more

This room was clean and spacious. The bed was comfortable and the room had a big flat screen TV. I have no complaints regarding the room. It would've been nice if there was a little refrigerator. The first room they put us in was a handicap-accessible room (wide-doors and spacious bathroom for wheelchair) We asked to be moved because the... more

When booking this hotel I upgraded the room to the club level which entitled us to a tower room (with balcony) and access to the club longe for breakfast in the morning and drinks and light snacks in the afternoon for an additional $45 a night. This was a not worth it. Room given had water damage in the ceiling,... more

We are unable to get a refund for hotel rooms that we had reserved for us. We are unable to reach the accounting department and they have avoided us for two months. Continually left messages. Rooms were reserved and paid by promoter but when we left card for incidentals they double charged our rooms! they are refusing to deal with... more

The Sheraton is a short ride from San Diego hotel (there is a free shuttle). Great room, beautiful location (on the harbour). Very chilled hotel. Free wifi in the lobby. Recommended. more