FroggySmith from PA was spot on with his comments about conference noise. My wife and I stayed during the same time period. One conference included a noisy shout ridden "team building" event that made us want to shout back and another evening dinner/dance event had a "do it yourself" camera system set outside for couples. FLASH FLASH FLASH I'll also...
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Ok, I will admit that I am staying at this hotel on a conference room rate, which is more than reasonable. When I made reservations specifically requested a quiet room and even called to confirm. Yes, they had the information I was told. What a joke. This is a conference hotel for sure, great setting. As I write this the...
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I stayed here for a work trip recently and loved the property. I stayed in room 1985 and found the room to be musty - it felt as though it needed an upgrade. What I did love about the room was that I had a huge patio that opened up to the garden area of the hotel. The room was...
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We got a deal on this hotel through Priceline. The hotel, views, and location are great. The staff was extremely helpful. Jeff helped us with our check-in and check-out. He went out of his way to help us get into a great room when we checked in. We were able to upgrade to an awesome room in the tower (one...
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Dear Emanville,
Thank you so much for your review! We are very happy to hear that our Front Desk Agent, Jeff, was able to provide you with exceptional service during your check-in process and I will be sure to share your compliments with him. It is great to hear that you enjoyed your stay with us and were able to...
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We had a wonderful experience here. I called and made reservations and they offered us a beach front view 15th floor. My husband and I planned this family trip together for our 4yr old and our 5 month old. We also had our chiuahuuah with us. We were well treated and had a lovely stay. We went to sea world...
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Deal xannet13,
Thank you so much for your lovely review on TripAdvisor. We are so happy to hear you enjoyed your stay with us, particularly the gorgeous view of Mission Bay from your guestroom on the 15th floor of our Tower building. I hope your kids both had a fantastic time at SeaWorld. If you didn't have the opportunity to...
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Stayed there for business. The hotel is a short 15-min drive from the airport. You cannot miss the fact that it looks old from the outside. The suites part of the hotel, which is separate from the main tower looks really very old and may give a false impression. From the inside, the property is really modern. As with all...
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Dear Mason2012,
Thank you for your review on TripAdvisor. Please know that we carefully review all guest feedback so that we can make changes and improvement as needed. I have shared your comments about the hotel condition with our Director of Facilities and we will definitely consider your comments when planning our ongoing renovation projects. Although we do offer a...
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I stayed here with my daughter for a few days for her 12th bday. I got a great price doing the Priceline "name your own price" thing. I was a litle worried because I read some bad reviews but I could not be refunded if I switched hotels. I am so glad that we stayed here. It was a wonderful...
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Dear Marsha H.,
I hope your daughter had an amazing 12th birthday and we would love to welcome you both back next year to celebrate her 13th! Thank you very much for your lovely review here on TripAdvisor. We are so happy to hear that you enjoyed your stay with us and were able to enjoy many of our on-site...
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Had a quick business trip to San Diego and stayed here. Loved the location - back in the bay by the marina. Arrived in the evening and was warmly greeted by staff and especially the front desk. Received an upgrade to an ocean view and it was nice. Property is well maintained and clean. Grounds and pool area are loaded...
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Dear letsgotravel,
Thank you for sharing your lovely review! We pride ourselves on providing authentic hospitality and first-rate accommodations so we are happy to hear this is exactly what you experienced during your stay with us at the Hyatt Regency Mission Bay Spa and Marina. We would love the opportunity to welcome you back to our hotel during your next...
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An excellent family stay great location within walking distance of Sea World. The waterfront rooms have directly overlook the marina which is great. The kids loved the waterslides in the pool and didny want to leave. The only downside was the sun did start to leave the pool area just after 3pm, however we did go in Jan when the...
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Dear jward1,
Thank you for your lovely review on TripAdvisor. We are happy to hear that you and your family enjoyed your stay with us, particularly the location near SeaWorld, the gorgeous water views, our pool area and waterslides, and our on-site dining options Red Marlin and Swim Pool Bar. Although San Diego weather is quite lovely year round, the...
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We arrived and were pleasantly surprised with the front desk staff. We asked for an upgrade and we were able to negotiate one...a suite overlooking the bay. What a great way to awake...viewing the harbor. Now the cons.....parking....the cab fares in San Diego are high. Renting a car is a good idea, but there is no parking on the street...
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Dear azwytravelers,
Thank you for your informative review here on TripAdvisor. It is great to hear that our Front Desk Agent was able to provide you with an upgrade that suited your needs. As you stated, the views of Mission Bay from our Marina Suites are quite spectacular and we are pleased that you were able to enjoy this aspect...
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