Stayed two nights pre-cruise. The AC in our room was broken. They sent someone to fix it but he didn't have the proper tools. After 2 hours, they decide to change our room. Overall, very chaotic process with the front desk not knowing how to handle the situation or their staff. I see their issue as being very unorganized, unstaffed... More

Terrible hotel. No free internet and no public computers to use. Breakfast not included, super expensive, and they don't tell you that it's not included. Far from the city and far from the closest lightrail station. Definitely not recommended.

My husband, daughter and I stayed at this Crowne Plaza for four nights in late April. We were there for our son's graduation from MCRD and as such we got a special rate, free breakfast and free parking. We REALLY appreciated the way this hotel made military families feel welcome and that they offered these special perks. The grounds were... More

First visti to San Diego and we stayed here and it was quite nice. All the staff were very helpful and friendly. The grounds are really lush, it's nicely located and surprisingly quiet to be so near a busy road. Has a great pool, large hot tub and perfectly adequate gym. The bar has great food all the way up... More

I checked in for a one night stay while visiting friends in town. I arrived about an hour before the standard check-in time and was offered an immediate room. This is a pet-friendly hotel so I requested a room on the ground floor where I could park my car next to the door of the room. This made it more... More

I have stayed at Crowne Plaza at least twice a year for the past 4 years and they never let me down! The staff is always really friendly and helpful, the rooms always seem clean and we have always been fortunate enough to get a really pretty view. I would recommend this hotel in heart beat. The 2 reasons i... More

The Sushi Bar and Grill at the hotel is outstanding! Brian (our waiter) provided excellent service and the food Sushi was incredible. Brian kept all the orders perfect for our large group. The hotel property was clean, quiet and the staff friendly and helpful. We will definitely return!

The hotel seems rather out dated and there is nothing really to make say this Crown Plaza is superior to any of the other hotels in Hotel Circle. In fact, seeing the lobby and our room itself inspires me more to try out another place. The front desk person was super friendly and high energy. He told us about the... More

My car was keyed from end-to-end in the parking lot of the Crowne Plaza Hotel. The hotel did NOTHING about it, leaving a very cold message on my voicemail informing me their insurance doesn't cover it. After all the money I spent at the hotel, food, drinks, they did not so much as offer even a gesture of compensation. My... More