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Comfort Suites Mission Valley

2.5 of 5
631 Camino Del Rio South, San Diego, CA 92108 (Mission Valley / Hotel Circle)
Hotel amenities
Comfort Suites Mission Valley
Ranked #202 of 271 hotels in San Diego
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173 reviews from our community

Traveller rating
    22
    42
    32
    39
    38
See reviews for
Families
88
 
Couples
24
 
Solo
7
 
Business
19
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Long Beach
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 20 May 2013 NEW

Room had strong musty smell, Had two televisions one of which would not work, info says they have free wifi but signal was so weak that I couldn't even get the google page to come up. Voiced concerns when checking out and was told that the general manager was gone all week. Left several messages to have manager call me... More

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Berlin, Germany
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Hi, I spent a total of 5 nights distributed over 3 different stays at Comfort Suites in May 2013. The hotel is in a good location in San Diego's Mission Valley district. It's on the same street as the Hilton (so it's in a good neighborhood) but unless you want to waste your cash on a stupid brand name, I... More

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Warragul, VIC
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 May 2013

Stayed here for 4 nights. Rooms were sort of clean except for the used condom behind the couch. Anyway, rooms are a little small for 5 people, three kids between 7 and 12. Good location to seaworld and zoo which is what we were there for. Staff friendly and the pool was good with spa. I would recommend to stay... More

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Elizabeth M, General Manager at Comfort Suites Mission Valley, responded to this review
10 May 2013

We sincerely appreciate you taking the time to provide us with your comments that allow us to continually improve our guest satisfaction. Our cleaning procedures do include moving furniture however we apologize that we missed something. We are glad that you found how close we are located to SeaWorld, the San Diego Zoo, and all the other attractions, and had... More

Edmond, Oklahoma
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 May 2013

I wasn't for sure on this hotel after reading a few reviews. I decided to give it a whirl and it wound up being pretty good. The $8 parking fee to park in the hotel lot is a freaking joke. It was close to where I wanted to be so I pulled the trigger. Check in was good and room... More

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See 2 more reviews by Shannon F for San Diego
Elizabeth M, General Manager at Comfort Suites Mission Valley, responded to this review
3 May 2013

Thank you for taking your valuable time to send us your comments about your recent stay with us. We always strive to provide the best service and value we can for our guests and it is only when people comment to us can we continually improver our guest experience. The back of our hotel is lighted and there is a... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013 via mobile

My boyfriend and I arrived just a tad bit early and checked in with a gentlemen named Fredrick who was extremely helpful and accomodating. His services was 5 star, we arrived in our family room and loved it. Our son had his own room with tv as did we. So it made all of us happy. Breakfast was great. And... More

Was this review helpful? Yes 1
Elizabeth M, General Manager at Comfort Suites Mission Valley, responded to this review
2 May 2013

Thank you so very much for you comments. We are pleased that you and your family enjoyed our hospitality during your recent stay with us! Frederick and all of our staff enjoy making all our guests feel like they are “home while away from home.” So many of our guests with children enjoy our connecting suites that give the kids... More

San Diego, California
1 review
2 of 5 stars Reviewed 16 April 2013

Was traveling for pleasure: arrived late at night around 10 PM for a 2 night stay, they had given our room away, finally found a room--not what we had reserved-only had it available for 1 night. We had to get another room last minute--huge inconvenience!!! Only gave me a $10.00 discount for making us have to find another hotel on... More

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Elizabeth M, Manager at Comfort Suites Mission Valley, responded to this review
30 April 2013

Thank you for your comments. We apologize we did not have the room type you reserved when you arrived for your stay with us. Unfortunately, we had a plumbing leak and a section of rooms had to unexpectedly be taken out of inventory. We were however able to accommodate you in a different room type the first night. The leak... More

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Springville, Utah
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 April 2013

When I stay at a Comfort Suites I have learned to rely on high levels of service, quality, and professionalism. Sadly the stay at this location contained none of these attributes. Upon entering the front desk gentleman was not friendly at all, no welcome, only what can I do for you? Without any level of friendliness or charm he found... More

Was this review helpful? Yes 1
Elizabeth M, General Manager at Comfort Suites Mission Valley, responded to this review
16 April 2013

Thank you for taking the time to provide your comments. We always strive for excellent service and quality but unfortunately we apparently did not meet your expectations. We are in the process of upgrading our televisions to HD wall units and eliminating the entertainment centers (along with numerous other improvements) and I apologize if you received a room not fully... More

1 review
1 of 5 stars Reviewed 27 March 2013 via mobile

Do not stay here!!!!!!!!!! Back in February we booked this hotel with the seaworld and san diego zoo package deal. Upon check in, the receptionist said he doesnt have tickets and to come back down in the morning. We did. The day receptionist said she doesnt have them and they were probably emailed. Nope...there were no emails and why would... More

Was this review helpful? Yes
Elizabeth M, General Manager at Comfort Suites Mission Valley, responded to this review
16 April 2013

I appreciate your comments and did work with you to resolve your SeaWorld ticket problem. As you pointed out, you made your reservations on the Choice website and they had not updated the fact yet that our franchise property no longer has this promotion, however we did honor it for you. Our normal process is to place room charges on... More

North Salt Lake, Utah
1 review
1 of 5 stars Reviewed 21 March 2013

We drove 12 hours all in a day. We have three kids. We first got to comfort suites at 5 pm after a long trip you want everything ready for you nope our room was not cleaned!!!! We called down and said it wasn't the front office said they weren't done yet!!! 5 o clock they should be done!!! So... More

Was this review helpful? Yes
Elizabeth M, General Manager at Comfort Suites Mission Valley, responded to this review
16 April 2013

We do apologize that your room was not ready when you arrived. On rare occasions, all hotels can run over on completing all the room cleaning if guests check out late. We are happy we were able to change you to a clean room and that you enjoyed our free expanded breakfast buffet and trust you also enjoyed the variety... More

Paris
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 March 2013

I stayed just one overnight at the Comfort Suites. The night receptionist was very friendly and very accomodating, even though he was in training for the job. A very good value for money spent, room with a decent size batroom, king size bed, large fridge, complimentary Internet connection. I definately reccomend the place when you travel with business

Was this review helpful? Yes
Elizabeth M, General Manager at Comfort Suites Mission Valley, responded to this review
16 April 2013

Thank you very much for you comments about your recent stay with us. I am glad you found our staff helpful and professional, and that you liked our accommodations. Many of our business travelers enjoy the complimentary Wi-Fi Internet, HD televisions, refrigerators and microwaves, as well as our expansive and ever-changing free breakfast buffet. I hope you also noticed how... More

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Additional Information about Comfort Suites Mission Valley

Also Known As:
Comfort Suites Mission Valley Hotel San Diego
Comfort Suites Mission Valley Hotel
Mission Valley Comfort Suites
Comfort Suites San Diego
San Diego Comfort Suites
Address: 631 Camino Del Rio South, San Diego, CA 92108
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Business Centre Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #202 of 271 hotels in San Diego
Price range (per night): INR4,733 - 9,135
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Whether you’re traveling on business or spending time with family and friends, Comfort Suites’ convenient location is close to everywhere you need to be in San Diego. In the heart of San Diego’s Mission Valley, 10 minutes from Downtown and most major attractions. Winner of Choice Hotels’ Gold Hospitality Award recognizing exceptional service, facilities and hospitality. Free hot deluxe brekfast buffet daily! ... more   less 
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