I stayed here for one night (March 28th) and I will not return. I stayed at 12 Best Westerns as I did a cross-country drive from New York to L.A. (February to March, 2013) and this was my least favorite Best Western Plus hotel. PROs 1. Jennifer, in reservations - she was extremely helpful the 2 times I spoke with... More

great location right in the heart of old town. Loved the resort style of the inn. Stayed at the top of the 600 building (over 200 stairs) so dessert was guilt free. The views were amazing. There are elevators, so stairs aren't necessary. Pool and hot tub were great. The entire outdoor space is so beautifully lanscaped/ hardscaped. The side... More

Hacienda Hotel is perfect for a short get- away lovely relaxing setting, excellent food , the feel of modern and old world charm. Early California history is within walking, Sea World 5 min. away, pool.

Very nice hotel in a great location. Rooms are big and comfortable. We stayed in this hotel for 5 nights with the first night in building 6 and by the road which I would not recommend as you here the street noise early in the morning. I would recommend staying in building 4. The only issue about this hotel is... More

My husband, our 6 month old baby, and I stayed here when my sister got married in October. It's a really nice hotel. Located on a hill side in Old Town so there are lots of different levels and some nice views. Some rooms have balconies. TIP- Don't get a balcony facing a parking lot. Those didn't look so fun.... More

After happily staying at the nearby Fairfield Marriott (larger, more updated rooms but not so great pool area) on three separate trips and declaring it the best hotel in Old Town, We just spent two nights at this one and changed my mind. The BW+ Hacienda has plain and simple rooms but they are tasteful and very comfortable. We were... More