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BEST WESTERN Hacienda Hotel Old Town

3.0 of 5
4041 Harney St, San Diego, CA 92110
Hotel amenities
Ranked #79 of 246 hotels in San Diego
4.0 of 5 stars 252 Reviews
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252 reviews from our community

What travellers say about this hotel
  • Front desk staff(4)
  • Parking fee(4)
  • Great value(3)
Traveller rating
    67
    103
    33
    24
    25
Only show reviews for Family (68) | Couples (64) | Business (24)
Date Rating
Chris_fss
Enumclaw, Washington
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 12 February 2012 NEW

The room was clean and sufficiently comfortable. The in-room safe never worked. I was moved from the 1st room I was allocated and the safe in the 2nd room never worked!!! More

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TheHarvsBoston
2 reviews
4 of 5 stars Reviewed 4 February 2012

Great value. With a tasty breakfast included, this stay is worth the price! AAA parking discount. Near everything. Grills in the open air spaces, plenty of room to gather for groups. Super friendly and fast staff. We'll be back! More

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Dory
Baltimore, Maryland
Senior Contributor
26 reviews
52 helpful votes
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

The location of the Best Western is very convenient in Old Town but the rooms are just OK - pretty clean and basic. The worst part of the trip was when a colleague had items stolen from her room and the management was less than helpful or cooperative. So be very careful with your valuables and use the safe even... More

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Ryan Aguinaldo, General Manager at BEST WESTERN Hacienda Hotel Old Town, responded to this review
2 February 2012

Thank you very much for your comments. Unfortunately this guest was the victim of a very unfortunate, isolated incident. Management did fully cooperated with the guest and the police did a thorough investigation on this incident and was reported to our insurance company. Additionally, management provided the guest with a laptop computer to use throughout the stay and made available... More

BeatriceBloom
Van Nuys
Senior Contributor
21 reviews
8 helpful votes
4 of 5 stars Reviewed 28 January 2012

I stayed with a friend for a girl's weekend away. The grounds and architecture of the Hacienda is lovely. There are several places where guests can sit outside to enjoy the beautiful weather on a patio amidst bougainvilleas. From a balcony above, you can see red-tiled roofs, rich foliage, and winding staircases. It is also right in Old Town, which... More

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Borisrocks
Fresno, California
Senior Contributor
24 reviews
13 helpful votes
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

A little jewel in the Old Town of San Diego. Receptionists were excellent and went out of their way. Maintenance was instantly available - even on a Saturday night. The hotel is located in a side street, almost without traffic, and guarantees a quiet rest at night despite Old Town's busy Saturday nightlife in San Diego Street. Old Town itself... More

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Khassady
Senior Reviewer
8 reviews
5 of 5 stars Reviewed 15 January 2012

We stayed in the Best Western Hacienda Old Town San Diego for a quick two day getaway on a holiday weekend. I love this place! It is super nice, clean and beautiful. It is in the perfect spot within walking distance of many restaurants and shops. Our room was very nice and peaceful being at the end of the hallway.... More

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spunkymom2
Glendale, CA
Senior Contributor
23 reviews
18 helpful votes
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

The BW Hacienda Hotel Old Town has beautiful grounds with a great location just a block from old town's main street which was a huge plus for us to walk to lunch and dinner. Easy access to the freeway on ramps as well. The hotel itself is very beautiful and the grounds are kept up very nicely. There are a... More

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mista_tucka
1 review
1 helpful vote
3 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

Everything was fine about the hotel, except I left my ring behind and will never see it again. I spoke with the house cleaning supervisor and I was told it was found and would be mailed, haha joke was on me. After reading reviews about the same thing happening to others, I hope MSNBC does an undercover stake on them.... More

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MsFickle
Sydney, Australia
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

On our first visit to San Diego, we decided to stay in Old Town to experience some of the culture and I think we made a wise choice! The Best Western Hacienda was a beautiful hotel a few steps from the centre of old town. The service was great, especially from the bellboy who had to make several trips up... More

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Rains506
Beijing, China
1 review
2 helpful votes
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

You can't beat being a few steps from all the shops and restaurants in Old Town, a few steps from the light rail to take you downtown, and a few steps from endless other activities. That being said, the location is GREAT. Guest services was very helpful as well. There was a minor mix-up with the room booking and the... More

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BEST WESTERN Hacienda Hotel Old Town Also Known As

  • Best Western Hacienda Hotel Old Town San Diego
  • Best Western San Diego
  • San Diego Best Western
Address: 4041 Harney St, San Diego, CA 92110

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BEST WESTERN Hacienda Hotel Old Town
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