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Holiday Inn Express Hotel & Suites San Diego Otay Mesa

2.5 of 5
2296 Niels Bohr Court, Otay Mesa, San Diego, CA 92154
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Holiday Inn Express Hotel & Suites San Diego Otay Mesa
Ranked #118 of 270 hotels in San Diego
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46 reviews from our community

    Trip type
Traveller rating
    16
    22
    5
    2
    1
Date Rating
Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 34 cities Reviews in 34 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 10 June 2013

This is a very nice hotel with large rooms and comfortable beds....BUT you are right next to the border. As in you can spit and hit the border! The area is very industrial with not a lot of restaurants. There is an area about 6 miles north that has tons of restaurants and shops. The breakfast was plentiful but the... More

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See 2 more reviews by talltree24 for San Diego
Salinas, California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 June 2013

You know you are in a hotel where management is not in tune with the conditions of the facility when a) you find that the equipment in the fitness center is old and functioning poorly and the remote for the TV doesn't work and b) you have a problem with the toilet flushing in your bathroom and upon further investigation... More

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See 3 more reviews by ThinRock for San Diego
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
5 June 2013

Thank you for your review. WOW I can't believe we missed the mark so badly. I would like the opportunity to discuss the concerns you have regarding your previous stay. You can contact me at gmhixom@t4shotels.com. I look forward to hearing from you and I hope that the next time you are in San Diego, you will give our location... More

Manchester, United Kingdom
Top Contributor
197 reviews 197 reviews
58 hotel reviews
Reviews in 55 cities Reviews in 55 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 12 April 2013

Stayed here as a platinum member on a rewards stay. 25 minutes drive to downtown San Diego/ Gaslamp; Literally 1/4 mile north of the border, take the last USA exit off the 905 to get here or you'll hit Mexico! Gas stations and a McDs are very nearby. The area is very much the business district/distribution. Plenty of free parking... More

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See 13 more reviews by drdanielmacdonald for San Diego
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
16 April 2013

Thank you for your review. As you stated, and as I stated to you in our email correspondence, we will be changing our breakfast times on the weekends to better suit our leisure travelers. We are currently awaiting for our appropriate signage so we can display the correct times for breakfast. I estimate that the breakfast times will be changed... More

California
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 10 April 2013

I stayed here for business. The staff was friendly and the room was large, clean, and comfortable. The hotel is in an industrial area right on the Mexican border. It seems to be frequented by blue collar type business travelers who go to bed early and don't make much noise. This is not a high-end hotel. The breakfast is your... More

Was this review helpful? Yes
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
12 April 2013

Thank you for taking the time to write your review. I am so glad to hear that you enjoyed your stay here in Otay Mesa. While we may not have a bellman to assist with your luggage here at the hotel, please feel free to ask the front desk for any assistance if needed. Any of our employees (including myself)... More

Luton, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 8 April 2013

Surprisingly easy to find - it's not accessed directly off the main highway. Just follow the satnav. Other reviewers say horrible location - but you choose this location because you WANT to be there so for me it was actually excellent. Large car park, quick and friendly check in. Priority Club membership recognised with upgrade to suite, not that it... More

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Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
10 April 2013

Thank you very much for your review. I am sorry to hear about your breakfast experience. My fellow managers and I have heard the negative trend about how slow the turnover of the food is taking so we are currently in the process of fixing these issues. I hope to exceed your expectations next time you come to the Holiday... More

Salmiyah, Kuwait
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 April 2013 via mobile

Really nice big rooms, great service. I thought I was getting lost following the GPS. REALLY horrible location. I suppose if I were going to take day trips into Tijuana it would be a great location. Only a few blocks from the border. Was a really great value. I look forward to staying there again in the near future.

Was this review helpful? Yes 1
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
10 April 2013

Thank you very much for your kind words towards our guest rooms and our customer service. We at the Holiday Inn Express Otay Mesa take pride in the service that we deliver to every guest. I hope to see you on your next visit! Greg Williams General Manager More

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 April 2013

This hotel was alright... a basic room for an alright price (through Priceline) however the hotel was very hard to find, even with a GPS and it's the LAST U.S. exit before the Mexico border. It seemed safe, but the breakfast was awful, and the staff was only mildly helpful. Breakfast was never refilled and I was there for 30... More

Was this review helpful? Yes 1
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
10 April 2013

Thank you for your review. The location of our property is perfect for anyone doing business down in the Otay Mesa area or anyone looking to head into Tijuana. We do, however, get a great deal of guests that will decide to take a 20 minute drive south of downtown to stay at our location since we can offer a... More

Kamloops, Canada
1 review
5 of 5 stars Reviewed 3 April 2013

I was coming back from the Baja missions trip with a team of 25 young people. We were early and tired. The front desk staff Gloria, Andrea, and Raul all bent over backwards to help us with early check in and find a meeting place to debrief. Thanks also to Joanna who helped us find a great buffet to feed... More

Was this review helpful? Yes
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
10 April 2013

Thank you so much for your awesome response. I am so glad that everyone here at the hotel was able to go above and beyond for you and your group, especially the select few that you mentioned. Comments like this really make my job worthwhile and reminds me why I am in the hospitality business. Thank you again for your... More

Pepperell, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 February 2013

I stayed at the Holiday Inn & Suites in Otay Mesa a week ago with my husband, who was on a business trip. We were very happy with the facilities and found the staff to be very charming and helpful. I would particularly like to say thank you to Gloria at the front desk for being so helpful with my... More

Was this review helpful? Yes 2
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
11 March 2013

I am so glad to hear that you enjoyed your stay with us. As you could tell from Gloria and Genesis, our staff takes pride in every guest's stay and makes sure that you feel at home when you are a guest of ours. I hope to see you next time you visit the San Diego area. Greg Williams General... More

Atlanta
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 10 February 2013

I had a wonderful week long stay at this hotel. It was absolutely awesome. The rooms were immaculate and I felt safe the entire time I was there. The hotel staff were always pleasant with me. The breakfast was good as well although very heavy on the carbs. The location is quite a distance from San Diego and extremely close... More

Was this review helpful? Yes 1
See 7 more reviews by anointedhelp for San Diego
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review
21 February 2013

Thank you for taking the time to write your wonderful review. I'm so happy to hear all the nice things you had to stay about the hotel. The staff works very hard to make every guest's stay an enjoyable one. As our breakfast does have a good amount of carbs, we also offer other options as well. If you are... More

 
 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites San Diego Otay Mesa

Also Known As:
Holiday Inn Express Hotel And Suites San Diego Otay Mesa
Holiday Inn San Diego
San Diego Holiday Inn
Address: 2296 Niels Bohr Court, Otay Mesa, San Diego, CA 92154
Phone Number:
Region: United States > California > San Diego
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #118 of 270 hotels in San Diego
Price range (per night): ₹4,915 - ₹8,847
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to Holiday Inn San Diego - La Mesa! San Diego flows with the charisma of its Spanish settlers, with sun, sand, beaches, mountains and lakes providing a wide array of options to both business and leisure travelers. This Holiday Inn is centrally located in San Diego County, only minutes from downtown, with easy access to both important industries and the many attractions of the city. Viegas and Barona Casino, located in East County, feature world class gaming, dining and entertainment. Discover some of San Diego's history by visiting Old Town San Diego with its famous Bazaar Del Mundo, Cabrillo National Monument, Gaslamp Quarter or one of the region's many missions. Enjoy Balboa Park, botanical gardens, museums, galleries, even wineries in North County. On the tree-lined streets of La Mesa, Holiday Inn San Diego - La Mesa is a newly renovated full service hotel, with modern design and highly trained staff. Featuring a state-of-the-art fitness center, a well-appointed heated outdoor pool, whirlpool, and highly equipped business center, Holiday Inn provides the perfect place to stay for any trip to San Diego. Holiday Inn San Diego - La Mesa--everything you need to visit this coastal Southern Californian city. ... more   less 
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