You know you are in a hotel where management is not in tune with the conditions of the facility when a) you find that the equipment in the fitness center is old and functioning poorly and the remote for the TV doesn't work and b) you have a problem with the toilet flushing in your bathroom and upon further investigation... More

Stayed here as a platinum member on a rewards stay. 25 minutes drive to downtown San Diego/ Gaslamp; Literally 1/4 mile north of the border, take the last USA exit off the 905 to get here or you'll hit Mexico! Gas stations and a McDs are very nearby. The area is very much the business district/distribution. Plenty of free parking... More

I stayed here for business. The staff was friendly and the room was large, clean, and comfortable. The hotel is in an industrial area right on the Mexican border. It seems to be frequented by blue collar type business travelers who go to bed early and don't make much noise. This is not a high-end hotel. The breakfast is your... More

Surprisingly easy to find - it's not accessed directly off the main highway. Just follow the satnav. Other reviewers say horrible location - but you choose this location because you WANT to be there so for me it was actually excellent. Large car park, quick and friendly check in. Priority Club membership recognised with upgrade to suite, not that it... More

Really nice big rooms, great service. I thought I was getting lost following the GPS. REALLY horrible location. I suppose if I were going to take day trips into Tijuana it would be a great location. Only a few blocks from the border. Was a really great value. I look forward to staying there again in the near future.

This hotel was alright... a basic room for an alright price (through Priceline) however the hotel was very hard to find, even with a GPS and it's the LAST U.S. exit before the Mexico border. It seemed safe, but the breakfast was awful, and the staff was only mildly helpful. Breakfast was never refilled and I was there for 30... More

I was coming back from the Baja missions trip with a team of 25 young people. We were early and tired. The front desk staff Gloria, Andrea, and Raul all bent over backwards to help us with early check in and find a meeting place to debrief. Thanks also to Joanna who helped us find a great buffet to feed... More

I stayed at the Holiday Inn & Suites in Otay Mesa a week ago with my husband, who was on a business trip. We were very happy with the facilities and found the staff to be very charming and helpful. I would particularly like to say thank you to Gloria at the front desk for being so helpful with my... More

I had a wonderful week long stay at this hotel. It was absolutely awesome. The rooms were immaculate and I felt safe the entire time I was there. The hotel staff were always pleasant with me. The breakfast was good as well although very heavy on the carbs. The location is quite a distance from San Diego and extremely close... More