First let me say that some members of the staff are genuinely interested in guest comfort, however these employees must say "I am so sorry, that shouldn't have happened, what I can do for you is..." about a zillion times a day. From airconditioning and room fan failures, to water dripping through ceiling from rooftop units ("we can assure you... More

A friend and I stayed at the Keating for Business. I make a habit of staying in boutique hotels wherever I go. i am a designer, and always love to see how different people approach hotel design and service. The Keating, while staffed by very nice people, ranks quite low in my boutique experiences. Design-wise, the idea of sleek. Italian... More

From the moment I called & spoke with the Concierge to the time we checked out, Every aspect of the Hotel Experience was 5 Stars! Sincerely, couldn't have felt more "At Home". We used a Groupon and they still treated us marvelously! (Many times that does not happen with Groupon...) Unfortunately the restaurant was closed for renovation... Our only negative... More

Keating was a top notch hotel. From the staff that meets you at the curb to the turn down service at night. The hotel was full of historic architecture with a modern touch. I would recommend anyone to stay here for a weekend retreat.

After reading some reviews on this property, I was initially skeptical. However complaints about the noise were unfounded. There was one rowdy group we encountered in the halls, but we slept well both nights -- and these were Friday and Saturday. Of course we were out fairly late -- it is the Gaslamp, after all. Two big pluses are the... More

I was beyond impressed with the staff, amenities, personalization and I could go on and on about how wonderful it was. I stayed for the weekend with my boyfriend and his mastiff dog who were visiting from LA. Upon check-in ALL of the staff knew the dog's name, they knew what company I worked for in San Diego amongst many... More

The Keating, conveniently located in the heart of the Gaslamp Quarter where there are lots of shops (Horton Plaza is just up the street – you can also hop on the trolley here too), restaurants and bars close by (although the night revelers can cause a bit of noise to filter into your room). The hotel is housed in an... More

The hotel design is beautiful. The room is nice but there is a lot of noise on weekend nights. They even leave complimentary ear plugs on the bed… The breakfast is served in a restaurant around the corner (Mortar). The best waffle I've ever had!

My husband and 7 year old wanted to stay in downtown San Diego rather than at Hotel Circle where we have stayed comfortably many times in past few years. We purchased a Groupon and looked forward to being close to the ocean and within walking distance of restaurants and shopping. The staff at the Keating is WONDERFUL and they make... More