pros: great design, very good customer service, loved the room, comfortable bed, _great_ Bliss products, nice gym cons: wimpy travel size dryer, no tea in the room (only coffee), could not turn off music in gym more

I am blown away at the competency, courtesy, and value of the W. I literally feel like the rock star I aspire to be. Friendly staff and good coffee round out the business. I am staying here again because of my last stay. Kstar more

Enjoyed staying at the W Hotel in San Diego several times over the last several months for business. The service was especially good -- attentive, helpful, and friendly. Melissa Humble, the front desk person in the evenings, stands out on the "excellent service" front. more

Good right from the start. A lovely young lady named Melissa Humble assisted me at the front desk, secured me an upgrade, and got me on my way on short order. The rooms are classic "W", very modern and trendy. The outdoor bar is crazy cool, great views, sand, yes sand, and lots of pretty people. Cool pool also with... more

My wife and I stayed at the W in San Diego as we were attending the NAR convention. We were greeted by Mellissa H who was so pleasant and saw my consternation over the possiblity of NOT having a coffee maker in our room. As we are Starwood Preferred Group Gold members, she upgraded us to a Penthouse room with... more

My wife and daughters aged 6, 7 just returned home from a 2 day stay here while we enjoyed time with friends who live downtown and enjoyed the Sea World park. The valet parking folks were extremely polite and friendly. I had no trouble with them and they were wickedly efficient. Just awesome. Never had to wait for my car... more

We were greeted by the always friendly staff. Melissa Humble was one of the first and she insisted on giving us great choices for restaurants when we asked about places to eat . We took her suggestions the next two nights and she was right on! The rooms are exceptionally comfortable and inviting. The shower was super refreshing,along with the... more

The staff was extremely helpful and very accommodating. The room was quite comfy and the hotel restaurant and bar were top notch. Melissa Humble, the W representative at the front desk, was a pleasure and helped get me set up with a great room. Would definitely be back. more

We really enjoyed our stay at the W Hotel. We were in town for a wedding and the hotel was in a great location. Fresh water with cucumber was avalable when you walk in and was a wonderful treat. more