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Holiday Inn Express San Diego-Sorrento Valley

2.5 of 5
5925 Lusk Boulevard, San Diego, CA 92121
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Ranked #62 of 246 hotels in San Diego
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    22
    17
    5
    2
    0
Date Rating
AKCTravel
Reading, Pennsylvania
Contributor
11 reviews
1 helpful vote
3 of 5 stars Reviewed 1 December 2011

This is probably not the hotel you want to stay at for a long trip or if your traveling with family. Simple rooms with bare basic features, but cost effective and great when your a tourist on a budget.!! More

Was this review helpful? Yes
General Manager, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
4 February 2012

Dear Valued Guest, We appreciate your taking the time to review the Holiday Inn Express Sorrento Valley. We are glad you found our hotel to be “cost effective and great”. We also appreciate your bringing your concerns to our attention. Guests like you only help make our job easier to address and fix them. I understand how frustrating it felt... More

Cubechick
Boston, MA
Contributor
17 reviews
48 helpful votes
4 of 5 stars Reviewed 22 November 2011

I have to say that my stay was a pleasant one. I was there for three nights on business. My room was clean and spacious. I had a sitting area with a small sofa and a small microwave and fridge at my disposal. At check-in I was greeted with a plate of cookies as well as a gift bag with... More

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tattuproductions
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 23 October 2011

First, I want to give a warm thank you to two of your professional staff members, Cece & Ester for the warmth and courtesy both of you have shown me. In my opinion, a hotel is just a room. It's the supporting cast the makes one feel at home and that's what I felt while I was here. The room... More

Was this review helpful? Yes
HIESV, Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
12 November 2011

Thank you for posting such a positive review of our facility. On behalf of everyone here at the Holiday Inn Express Sorrento Valley, we would like to thank you for staying with us. We are delighted to hear that our goal of providing exemplary service to our guest was met. More

riskman
california
Senior Contributor
27 reviews
16 helpful votes
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

We went to Del Mar to watch the ponies and stayed over at this hotel. It is located in a corporate area which is a plus and a minus. On the plus side, very little traffic noise, on the minus not much around it as far as restaurants. There was a small shopping center but everything was closed for the... More

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Etrnlife
Southern CA
Reviewer
5 reviews
23 helpful votes
4 of 5 stars Reviewed 18 August 2011
2
people found this review helpful

We enjoyed our stay at this hotel. It is in a business park area, so it felt very safe and uncrowded. It's about 15-20 minutes from the Sea World area of San Diego. The hotel itself is very clean and service was excellent. Our room was spacious and comfortable with a king bed, armchair, flatscreen t.v. and computer desk. Free... More

Was this review helpful? Yes
HIESV, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
23 August 2011

Dear Valued Guest, On behalf of everyone here at the Holiday Inn Express and Suites Sorrento Valley, we would like to thank you for writing such a wonderful review of our facility. It was an honor having you here and we are very happy to hear that you enjoyed your stay. We are located in a business park area so... More

chelan29
Chandler, Arizona
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

This place is so nice! The rooms were so clean and new! Overall it was great! The beds were incredibly comfy and how about a nice flat-screen tv with cable to watch while you relax?! Loved it! My only one small complaint was that for some reason the fridges that kept all the juices, milks etc... cold in the breakfast... More

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HIESV, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
5 August 2011

Thank you for you wonderful review! We are very pleased to hear that you enjoyed your stay here at the Holiday Inn Express Sorrento Valley. Thank you for your comments concerning our breakfast refrigerator, that was promptly fixed and we thank you for calling that to our attention. We recently upgraded our facility and are happy to hear that you... More

KW1011
Chicago, IL
Contributor
12 reviews
13 helpful votes
5 of 5 stars Reviewed 28 July 2011
3
people found this review helpful

I stayed here as my the headquarters for my new employer are just down the road. Front desk staff is very friendly and accommodating. They asked for my email at check-in in case I were to forget something in my room, they could easily notify me after I left - never experienced that before! The rooms are spacious, new and... More

Was this review helpful? Yes
HIESV, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
5 August 2011

Thank you for posting such a glowing review of our facility. On behalf of everyone here at the Holiday Inn Express Sorrento Valley we would like to thank you for staying with us. We are delighted that our goal of providing exemplary service to our guests was met. With your new employer being down the road we hope you took... More

GlobalPassion
OK.
Top Contributor
54 reviews
68 helpful votes
3 of 5 stars Reviewed 18 July 2011

I chose this hotel because of the positive reviews on this sight, but it didn't fulfill my expectations. The front desk personnel were amazing, so that was a giant plus and we came in early enough to grab the fantastic cookies BUT the facility was showing some signs of difficulty. (front doors would not shut, and the the elevator carpet... More

Was this review helpful? Yes
HIESV, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
5 August 2011

Thank you for taking the time to review your recent stay here at the Holiday Inn Express Sorrento Valley. It was disheartening to hear that your mother did not have a pleasant stay here at our facility. Rest assured that we passed along your comments to our maintenance supervisor concerning the carpet in the elevator and it will be replaced... More

Coolguy_7
1 review
5 of 5 stars Reviewed 17 July 2011

The rooms are nice and modern. The free breakfast was satisfying for adults and children. The pool was nice and fun, larger than most. Hot tub was spacious, felt very nice after a long day of walking. It is about 25 minutes from downtown and other main attractions but it is great value and our family would stay there again. More

Was this review helpful? Yes
HIESV, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
5 August 2011

Thank you for your positive review about your stay here at the Holiday Inn Express Sorrento Valley. We are delighted to hear that you enjoyed our recently remodeled rooms and delicious breakfast. True, we are 25 minutes away from downtown but being located in a business oriented part of San Diego helps ensure our guests get a pleasant nights sleep... More

morphius909
Edmonton, Alberta
Senior Contributor
31 reviews
15 helpful votes
4 of 5 stars Reviewed 4 July 2011

Just completed a 2 night stay at HIX-Sorrento Valley. The Front Desk Clerk, I can't remember her name, was amazing. Very warm and informative,and as a Gold Priority Club Member, I was given a gift (chips, water, candy, chocolate bars, etc). Which was great, as last year I was a PC platinum and not once was I offered anything! The... More

Was this review helpful? Yes
HIESV, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
11 July 2011

To Our Loyal PC Member; Thank you for your positive feedback on TripAdvisor and for staying with us here at the Holiday Inn Express Sorrento Valley. We are very pleased to hear about your pleasant experience and that our staff showed their appreciation to you for being a member of the priority club of which we would once again like... More

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Holiday Inn Express San Diego-Sorrento Valley Also Known As

  • Holiday Inn San Diego
  • San Diego Holiday Inn
Address: 5925 Lusk Boulevard, San Diego, CA 92121

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