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Westin Gaslamp Quarter, San Diego

4.0 of 5
910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
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Ranked #35 of 246 hotels in San Diego
4.0 of 5 stars 267 Reviews
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267 reviews from our community

What travellers say about this hotel
  • Very nice(16)
  • Great location(12)
  • Horton Plaza(11)
  • Friendly and helpful(8)
  • Heavenly beds(7)
  • Sea World(5)
  • Mall next door(5)
  • Gas lamp(5)
  • Front desk staff(4)
  • Flat screen TV(3)
Traveller rating
    127
    89
    32
    10
    9
Only show reviews for Family (56) | Couples (62) | Business (80)
Date Rating
Sugarsht
Orange County, CA
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

Stayed for a night this past weekend. There is construction going on at the hotel, but it didn't bother us (may have been because it was the weekend). You have two choices for parking -- $32 for valet parking overnight, or $15 parking in a parking garage right next door. Check-in was quick and flawless. There are 4 elevators and... More

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PacoCA
CA
Senior Reviewer
9 reviews
6 helpful votes
2 of 5 stars Reviewed 14 February 2012 NEW

First I get there for a 2 night stay and the main entrance is under construction. You have to enter through a side door. I get in and there is one person running the desk with two customers in front of me. It took 20 minutes before I made it to the desk. The poor girl is ringing the little... More

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gsweston
San Antonio, TX
Senior Reviewer
7 reviews
4 of 5 stars Reviewed 13 February 2012 NEW

great location, great staff, only a few things that distract from excellence: lobby under construction, some protests or demonstrations just outside the hotel entrance, long waits for elevators (they could easily double the number for the size of the hotel), large screen televisions in rooms but no HD channels; overall, I would recommend this hotel to anyone travelling to downtown... More

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Joe W
Costa Mesa, California
1 review
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

Our experience last Saturday night at your hotel was made extremely nice due to the efforts of Brian Baucum. We had attempted to make reservations several days in advance and were told there was no rooms available at your facilities as well as other Westin properties in the area. Brian had conversation with my sister-in-law and brother-in-law on Friday as... More

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dessny
Pittsburgh, PA
Contributor
15 reviews
3 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

My husband and I both couldn't decide 3 or 4 stars. It was a nice place. Pleasantly decorated. Nice staff. (except the house keeper would just open the door after 9 a.m. like a big "get the heck out of your room.") But it was the small things to cause the 3 stars. The elevators took FOREVER. My husband claims... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
13 February 2012

Thank you for taking the time to share your recent experience with Trip Advisor. I am very disappointed to read of your restless night sleep. I wish we would have known about this issue while you were here, as we could have had an Engineer adjust the setting. It is also disheartening to hear you did not find your bed... More

lkgeo
truckee, california, USA
Contributor
14 reviews
5 of 5 stars Reviewed 10 February 2012 NEW

Stayed here for 4 nights - found the hotel to be convenient to the convention center (10-minute walk), near tons of restaurants, and the bed was very comfortable. Rated it good value because we reserved our room weeks ahead and received a very good rate. Decent fitness center, nice pool/jacuzzi area, and a mall next door - handy. (I noted... More

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stmalcolm
Farnborough, UK
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

We stayed this week and the hotel is in a great location for the conference center with just a nice walk, 0.5 mile each way. No airport transfer, $15 by taxi at night, $12 during the day (I am a bad tipper !). The hotel is being remodelled, the good point is it won't impact on your stay, the bad... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
13 February 2012

Thank you for taking the time to provide Trip Advisor and the hotel with your recent experience. I am sorry to hear we were not made aware of the lighting concern while you were here. It can be addressed and adjusted by our Engineering team. These are new light sensor that were installed for energy efficiency measures and we are... More

MisterNathan
San Jose, ca
1 review
5 of 5 stars Reviewed 9 February 2012 NEW

I just spend 4 days, 3 nights. The property was nice. Rooms, conference center, gym, lobby, and pool were all clean and tidy. I found no issues to mention whatsoever. More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
13 February 2012

Thank you for your 5 star rating MisterNathan! We appreciate you taking the time to visit Trip Advisor and the Westin Gaslamp Quarter link. We look forward to welcoming you back again soon. Be Well, Alyssa Halverson Director of Operations More

David0077
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 5 February 2012

I was at the hotel for a conference and had a good time. Staff are very friendly and helpful. I was upgraded to a large room with an ocean view. The work area in the room is well-designed. Negatives: the carpet and drapes look drab and old, valet parking and WiFi charges are high. To attract business travellers, it would... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
7 February 2012

Thank you for sharing your recent experience with Trip Advisor. I am happy to read you enjoyed the guestroom layout and design. The carpets and drapes are all very new - we completed a full guestroom renovation this past April 2011. It is unfortunate you felt they were old and drab. We offer several room types with package components to... More

MTRoamer
Missoula, Montana, USA
Contributor
13 reviews
2 helpful votes
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I've stayed at this hotel before, many years ago and really enjoyed my time there. I was excited to see it listed as the venue to our industry conference in Jan. 2012. When I arrived the entire hotel is under construction. There was dust everywhere and noise, and general confusion due to the temporary desks, walls and lobby layout. The... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
7 February 2012

Thank you for taking the time to share your recent experience with Trip Advisor. I am very disappointed to hear the motion light sensor created a less than restful night sleep for you. I apologize we were unable to address this concern while you were here with us. The sensors can be adjusted and I would appreicate the additional feedback... More

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Westin Gaslamp Quarter, San Diego Also Known As

  • Westin San Diego
  • San Diego Westin
Address: 910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)

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