Westin is among my favorite hotel chains, so I was very surprised by the indifferent treatment I rec'd from the front desk and concierge staff at this property. Colleagues staying at the same hotel had a similar experience. When I called for a blow dryer it never showed up. OK, mistakes happen. So I called again and was assured it... More

Two nights in a deluxe bay view room in February 2012 proved very dissapointing. I have stayed at dozens of Westin's all over the U.S. and this is the first time I have had any complaints. First, I asked for one of the larger deluxe rooms, but was told at check in that they were all the same. Not true,... More

I travel frequently and know good service when I get it. I stayed at the Westin the first week in February, 2012. The place was clean and relatively comfortable. However, the staff left a bad taste in my mouth. Each time I had a concern they listened long enough to give me a canned response, rarely answering the question that... More

Our 2-day stay was lovely. The room was very quiet and even had a well-engineered heavy-duty metal vent of that could be flipped to allow fresh air in through a narrow slot but then closed to exclude the noise of the city down below. The bed was extremely comfortable and everything from the glass elevators (there were also enclosed elevators... More

Solid Westin property in downtown San Diego. part of office complex but all functions fine. Good value if not much atmosphere but serves purpose well. More

4 Night stay here was great. Each day room was cleaned perfectly. This room service staff pays attention to your door hanger. The Staff at the desk bar and restaurant were also great. Breakfast buffet was good and well stocked. Buffet host even did the little free smoothy thing. Bed, sheets and towels, all quality you would expect of a... More

This hotel is in a great location, the rooms are comfortable, and the staff is wonderfully accommodating. I arrived early in the morning and my room was all ready. I was also able to get a late checkout my last day. I had a fantastic breakfast in the restaurant. The restaurant staff was friendly and the service was very fast.... More

I just came back from 5 days of business travel in San Diego ... I know, it's a tough life! Our meetings were being held in a location away from downtown, so the owner of our company suggested we do some pricing and scope out our downtown options. The Westin San Diego was offering a far better rate than the... More

Great hotel, close to everything. Great home base to explore San Diego. Business oriented but only a few blocks from the water, gas lamp, and shopping. More