My husband and I have stayed here before because of its proximity to the hospital where we had appointments. The ease and convenience made it a certainty we would stay here again. I have surgery coming up this month and had to reserve rooms for extended family. Bill, the Director of Rooms, was very patient in listening to my needs... more

Due to surgery at Boston Children's Hospital, my family had reserved a suite for 10 nights at the Best Western Inn at Longwood Medical. Complications meant we needed an additional 13 nights. In the middle of those additional nights the hotel had two nights with 100%+ occupancy. My family would have to leave the hotel, find new accommodations, and move... more

Business trip with over 50 colleagues. Hotel had delicious hors d'œuvre ready for us when we arrived. Guests from the Inn at Longwood can use a gym just two or three blocks away, but I just ran around the back bay fens instead. Can't address the topic of value, because I never saw the bill. I have never submitted a... more

Once home and unpacking my bag after a week's stay at the Inn, I realized that I'd left a personal item behind in my room. When I contacted the hotel, I was referred to Mr. Noah Gopin, the Housekeeping Supervisor, who handled the matter with courtesy and efficiency. My "lost" item was returned to me within a couple days of... more

I e-mailed a reservation 6 weeks in advance requesting a room with 2 beds. I phoned a couple of days prior to our arrival to confirm the reservation and request. Upon arrival (one hour after the 3 pm check in) was told there were no rooms with 2 beds! They offered to take about $15 off, which is the rate... more

The rooms are clean and comfortable. The staff is extremely accommodating this was most important to me as I had a short time to complete a large task. The concierges Ramon knew his way around Boston and never failed me when I needed recommendations on parking or a resource to provide a solution or solve a problem. more

I recently stayed at the Best Western Longwood for business travel. I have stayed there several times now, and have always found the staff to be very courteous and helpful. The rooms are spacious and nicely laid out. This stay I left my laptop computer in the room and did not realize it until I was at the airport. I... more

The hotel is convenient located next to Harvard Medical School and the guests appeared to be a mixture of patients/families and other visitors to the medical facilities. Hotel is about a $40 ride from the airport. For local transportation, it is within easy walking distance to the green T line. My room on the 7th floor was just average with... more

This is THE place to stay when in Boston. Close enough to BIDMC that my husband and I were able walk a very short distance for his 6 a.m. check-in for surgery. Conveniently for us , the Longwood Bar and Grill was very nice and just down a couple of flights from our room (15% discount0. We also ate in... more