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All 77 Boston hotels

The Westin Boston Waterfront

4.0 of 5
425 Summer Street, Boston, MA 02210 (South Boston)
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Ranked #42 of 77 hotels in Boston
Most recent review
5 of 5 stars Reviewed 16 June 2013
john s Mission Viejo, California
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1,037 reviews from our community

Traveller rating
    356
    403
    175
    63
    40
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Families
155
 
Couples
254
 
Solo
81
 
Business
447
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mission Viejo, California
Top Contributor
125 reviews 125 reviews
12 hotel reviews
Reviews in 38 cities Reviews in 38 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

just spent the night there on the way to cape cod. nice attentive staff and we ate at the breakfast buffet and it was worth it. ate a late dinner at the in house restraunt that is a better sports bar i am guessing but the clam chowder was quite good and the steak was done right as well. the... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
17 June 2013

Thank you for taking the time to post your review. Although you were only with us 1 night, I'm happy that you enjoyed your stay with us and we appreciate the feedback. More

Seattle, Washington
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

I stayed at the Westin for a recent business conference. I was a bit disappointed in the location, as the hotel isn't right downtown. However, I loved the chic lobby with an open bar, large gym, and delicious food. Actually, my colleague and I complimented the catering manager for the conference because we felt it was some of the best... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
17 June 2013

Thank you for the wonderful comments you had for our hotel. I was delighted to read you enjoyed your stay with us and hope you will consider The Westin Boston Waterfront on your next trip to Boston! More

Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 June 2013

Arrived early, and were allowed to check-in; had to change rooms to two queens from one king. No problem for the front desk staff. Demagnetized our room key twice; no problem for security to meet us at the room. WiFi service was expensive in the room; no problem head down to lobby. Need to print a boarding pass; no problem,... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
12 June 2013

Thank you for taking the posting your review. I enjoyed reading your comments and look forward to your next stay with us. We appreciate your feedback. More

South Burlington, Vermont
Senior Contributor
34 reviews 34 reviews
Reviews in 12 cities Reviews in 12 cities
4 of 5 stars Reviewed 10 June 2013

Hard to find any top hotel near downtown in summer for less than $200 p/night so I was happy to find this place through Hotwire. My wife and I had just gotten off the Norwegian Dawn from Bermuda and were given a room at 10am...long before the listed check-in of 3pm. We also found the quality of the beds/bedding to... More

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See 4 more reviews by Alan H for Boston
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
12 June 2013

Thank you for the kind comments you had for our hotel. We appreciate your feedback and hope your trip to Bermuda was fantastic. More

NEW YORK
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 10 June 2013

- look at the photos, the evidence on how Starwood undercut this hopeful new hotel.. It's pretty much a holiday inn for the rooms. The gym and lobby are up to par. I think this property was intended for something else' see the steel closet door photo. Shocking they let this slide. - low water pressure on shower and sink.... More

Was this review helpful? Yes 1
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
12 June 2013

Thank you for taking the time to post your review. Although I was disappointed to read your comments, Trip Advisor is a wonderful tool for guests to voice their opinions and we appreciate the feedback. I will share your concerns about the low water pressure with our Engineering Department. More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed 9 June 2013

My daughter and I stayed at the Westin Boston Waterfront over the Memorial Day weekend. Upon checking in we were greeted by Matt Tomkewicz at Guest Services. During our stay we had the misfortune of leaving my daughter's prescription sunglasses in one of Boston's 500 cabs! With the help of Matt Tomkewicz and head doorman, Bill Currie, the glasses were... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
12 June 2013

Thank you for the wonderful comments you provided and for recognizing our hardworking staff members. I was delighted to read your daughter's glasses were located and that you enjoyed your stay not only in the city, but here at the hotel as well. I hope we have the opportunity to host you again on your next visit to Boston. More

Senior Contributor
44 reviews 44 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 9 June 2013

We stayed at the Westin to celebrate our anniversary. Loved it! The staff is very courteous, the place is in a perfect location...not far from all the eateries. The only thing is there's no waterfront.... The only view we had was of buildings but if your floor is high enough and you'll be able to see the water in the... More

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See 17 more reviews by Panterenoire for Boston
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
12 June 2013

Thank you for taking the time to post your review. I was very happy to read you had a great stay. I will share your comments regarding the guest bathroom with our Housekeeping staff. I hope you will consider staying with us in the future. More

Amsterdam, The Netherlands
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 9 June 2013

This is what you would expect from a business hotel: spacious room, well equipped, good internet, and next to the convention center (which is the reason why I think most guests would choose this hotel). It is a bit away from the city center (20 mins walk to financial center). Friendly service by hotel staff.

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
12 June 2013

Thank you for sharing your review. I was delighted to read that your stay was enjoyable. We hope you will consider The Westin Boston Waterfront for your next trip to Boston. More

Minneapolis, Minnesota
Top Contributor
83 reviews 83 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 June 2013

I found this hotel to be comfortable, and quiet in my room. The rooms are standard hotel rooms with a couple nice upgrades. The king bed I had was outstanding, the shower although was a standard tub set up.. had a very nice rain shower head, and a very convenient hand held nozzle as well. If there was any downside... More

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See 2 more reviews by amorace for Boston
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
12 June 2013

Thank you for sharing your experience with us. We appreciate the kind comments you had and look forward to hosting you on your next visit to our great city. More

Florida
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 June 2013

The Westin is close to great restaurants, Bank of America Pavillion, the Mass. Turnpike, and the harbor. The rooms are nicely appointed and comfortable. Very comfortable beds. We ate at the hotel restaurant, which was fairly reasonable with good food. The drinks were super expensive, though. We did not have breakfast at the hotel either because we were entertaining our... More

Was this review helpful? Yes
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
12 June 2013

Thank you for the wonderful comments you had for our hotel. We appreciate your feedback and look forward to hosting you again on your next visit to Boston. More

 
 
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Additional Information about The Westin Boston Waterfront

Also Known As:
The Westin Boston Waterfront Hotel
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Westin Boston
Westin Boston Waterfront
Boston Westin
Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Region: United States > Massachusetts > Boston > South Boston
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Luxury Hotels in Boston
#30 Family Hotels in Boston
#36 Business Hotels in Boston
Price range (per night): ₹11,218 - ₹24,922
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
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