Horrible experience! My husband and I travel all over the world, and this time it was for a very special occasion, our son was graduating from college. Maybe the hotel was booked, but this is the time when the staff needs to step up their efforts to the standard of the hotel! Not the opposite! The rooms are not cheap,... More

Stayed at this hotel recently with a large group with several rooms booked. The accommodations were average. The hotel use to be a police station that was converted into a Jurys hotel before becoming a Loews property. The standard rooms are on the small side, which is common for downtown Boston hotel rooms, and, while I usually book rooms with... More

This hotel is perfect in every way. It provides convenient access from the airport via the T (2 blocks away), a short walk to the trolley tour (a must in Boston), and is only a short walk from many restaurants, the Boston Gardens, and shopping. The building is quaint in its interior architecture, spotless throughout, the bedding is second to... More

My husband and I just spent a well-deserved long weekend at Loews Boston Back Bay Hotel and thoroughly enjoyed our stay. Our room was large and comfortable and the staff were friendly and extremely helpful. Fantastic location very close to Copley Square, Newbury and all the terrific Boylston Street restaurants. Love the old photos of the Boston police department in... More

Stayed here for 10 nights in the spring with no problems. Excellent facilities and fantastic staff. Situated in a perfect location, a few minutes from Copley Square and Boston Public Park. Eating and drinking facilities are not cheap but are of a very high quality. Cuffs bar and the Stanhope Grill are both located just below street level under the... More

This place is amazing! My room was so opulent. I loved the aromatic bathroom accessories and bathrobe. It's also very central to most of the sights and sounds of Boston. The hotel building itself is beautiful, and the staff are helpful.

The service was simply impeccable from the waiters in the hotel restaurant, the bar area, the concierge, the bell staff, all were simply amazing. Probably the best service we have had overall in a long time! Great location, double room is somewhat small, and the bathroom light is not as bright as I would like for makeup and shaving, but... More

This hotel just recently was bought by Loews. In fact, some of the cab drivers and the Amtrak station did not know where it was. However, not only was the hotel inexpensive for Boston, it was a true jewel. It was quiet, clean, spacious, the staff were superb, and everything was pleasant. If you need to be in Boston Back... More

Don't be fooled by the name - this was just changed to a Loews. It does not have all the bells and whistles that you expect from a Loews. Hotel is in a great location and has a terrific downstairs bar "Cuffs". The room was a nice size and quite comfortable. If you want a nice 4 star hotel with... More