Although I found my room to be clean, comfy and extremely attractive (if a bit small - I barely had room to walk around my king bed), my overall experience was marred by poor customer service. Some examples: * upon check-in, I inquired about high-speed internet service and was told that an ethernet bridge was recommended for the connection I... More
- Also Known As:
- Onyx Hotel Kimpton
- Onyx Hotel
- Official Description (provided by the hotel):
- Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more less
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