My husband and I stayed in the hotel, It was a great start to our honeymoon. I love the hotel and when we go back to Boston we will be staying here again. The hotel is very stylish and moderen.The staff were very professional,friendly and very very helpful. They are a credit to the hotel. The bedroom very clean and... more

Horrible customer service. Seems nice at fist look.. online. We're typically a "you catch more bees with honey" kind of family. The valet was very rude.. I chaulked it up to a language thing. Went for a nice walk to quincy market.. grabbed a small meal and 6 cans of beer for the evening. The "valet/bouncer" stoped us and said... more

Loved staying at the Onyx -- the location put us walking distance to Faneuil Hall, the North End, and everywhere else we wanted to go. Thank you for the glass of wine when we checked in, the extremely friendly service, and the lovely decor. It felt like a real vacation -- exactly what we needed. My only kind of complaint... more

We arrived in Boston and dropped our luggage early at the hotel. The staff was very helpful with maps and city information. They also informed us of the 2:00 daily popsicle hour (which we never made it back for) and the 5:00 wine hour (which we always made it back for)! The rooms are small, but stylish and the hotel... more

My partner and I prefer boutique hotels with a touch of trendy decor and some character -- and the Onyx fits this profile. As long as the bed is comfy, we are usually happy. This bed was fine. But I must say the room was really tiny. It was standard room i think, and we got a decent price online.... more

I stayed at this hotel for 3 nights with a friend as we traveled around Boston for a long weekend. The staff was very friendly and check in/out was easy. They were able to answer all our questions on how to get places. We didn't rent a car, so I can't say how well the valet service worked, but we... more

to describe these rooms as small is an absolute understatement. The rooms were MINISCULE and crammed full of what seemed like oversized furniture. The "deluxe double room" that we stayed in was cramped for just 2 people...and there was not nearly enough drawer space for two women on a long weekend. The service wasnt awful, but it was SLOW. it... more

Although the rooms are clean and rather nicely decorated, beds are small (they definitely do not fit for two adults), rooms are also very small and the air conditionning system was very noisy. Only good point, personnel was kind. This would be acceptable for $80 per night, but really not for $239 (plus $20 for the breakfast and $40 for... more

My new wife and I recently stayed at the Onyx for our 4 day honeymoon in Boston. We read a ton of reviews on this hotel before we booked the room. We stayed in a standard King room. 1. Location--absolutely perfect location if you intend to visit the North End (Boston's version of Little Italy) and the bars/restaurants located in... more