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Holiday Inn Express Boston

2.5 of 5
69 Boston Street, Boston, MA 02125 (Dorchester/Roxbury/Mattapan)
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Holiday Inn Express Boston
Ranked #54 of 76 hotels in Boston
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380 reviews from our community

Traveller rating
    91
    179
    74
    20
    16
See reviews for
Families
86
 
Couples
135
 
Solo
30
 
Business
46
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Somerset, Pennsylvania
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

This hotel has been updated to suit most of the Holiday Inn Express criteria within its capability. It is most definitely an older hotel that has been remodeled. The bathroom is tiny! The floor tiles are dated and the sink area is practically nonexistent. In order to close the door you must slide in front of the toilet to do... More

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See 2 more reviews by HawkSpiritTraveler for Boston
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
23 May 2013

Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and for that matter, I deeply apologize that this stay you had a few issues. Again, I do apologize and regret that this impacted your experience at our hotel. I will make sure your comments... More

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 19 May 2013 NEW

We booked for 5 nights to attend our son's graduation. Our main criterion was to avoid the higher priced hotels in the city. We were very satisfied with the Holiday Inn despite it's slightly tired appearance. All of the staff were helpful, cheerful and competent. The breakfast was great although a little crowded at times. Room was kept clean, bed... More

Was this review helpful? Yes
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
21 May 2013

Thank you for you kind comments about your stay. As a Holiday Inn Express hotel, we are proud of our culture and our spirit to serve. Our goal is for our guests to feel welcome and well cared for while staying with us. I am happy you enjoyed our newly renovated business center and found our guest laundry and added... More

Toronto, Canada
1 review
4 of 5 stars Reviewed 17 May 2013

Though I have stayed in Holiday Inn Express Cambridge two years ago, I am not making a review on my stay. I want to ask for comments from General Manager Dennis C. My wife and I are from Toronto, Canada. We are going to take a 5-day cruise departing from Boston on June 4. We can only leave Toronto on... More

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Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
21 May 2013

Dear Dennis T, Thank you for asking about the "Park, Sleep and Go" Package. Of course toy can still make the reservation we will be happy to assist you. Please call the hotel and we can book everything for you. Regards, Dennis Callahan General Manager More

Anaheim
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 13 May 2013

First of all, the location is convenient. It is just a few minutes walk from the Red Line station at Andrew (though I would not want to walk it after dark). The staff is very friendly and helpful, and the room was clean. They offer a fast shuttle to Logan Airport for $5, which is worth the convenience. However, it... More

Was this review helpful? Yes 1
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
14 May 2013

Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and I thank you for your kind words about our staff. I deeply apologize that this particular visit was a disappointment especially with the noise levels experienced and the musty smell. I will relay your... More

Burlington, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 12 May 2013

Stayed for business during April 2013, rooms are dated but clean, facilities are dated but well maintained, breakfast as you would expect at HIE, conveniently located next to mall which has several restaurants, Target, Home Depot etc. Area is a little rough depending on what your used to, wouldn't go wandering at night.

Was this review helpful? Yes
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
14 May 2013

Thank you for choosing the Holiday Inn Express Boston! As the hotel’s General Manager, I wanted to take a moment to personally thank you for staying with us. We know that you have many choices in travel and we appreciate you providing us with the comments about your stay. I will pass your feedback along to the staff and we... More

Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 April 2013

Stayed in this hotel for a week and have the following comments: --Walls are paper thin --Shopping mall nearby had entertainment in the form of a man relieving himself on the sidewalk in the middle of day; I stepped over the streaming urine on my way back to the hotel --breakfast consisted of an inedible selection of breakfast items: harsh... More

Was this review helpful? Yes 1
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
7 May 2013

Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and for that matter, I deeply apologize that this particular visit was a disappointment especially with issues you experienced. I will relay your comments to the staff so that they can continuously improve on their... More

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

Our room had two double beds and a beautiful view of Boston. The free wifi was good and the TV was modern with a good choice of channels. The bedroom was cleaned daily but the design of the mirror and under-sink area made the bathroom difficult to keep spotlessly clean (sink, bath, toilet and floor were kept very clean). The... More

Was this review helpful? Yes 2
See 5 more reviews by pengu1n for Boston
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
9 April 2013

Thank you for choosing to stay with us at the Holiday Inn express Boston. We will work on the issues you had during your stay. Thak you for all the kind word you had. Regards, Dennis Callahan General Manager More

Montreal
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 14 March 2013

Rooms are clean and modern looking. Parking is free but the lot fills up quickly on weekends. Free breakfast in the mornings. Free shuttle to the airport and 10 minute drive to downtown Boston. Recommended for a weekend trip or a long layover.

Was this review helpful? Yes
See 5 more reviews by Vinman2 for Boston
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 March 2013

Stayed here for one night, 5 mins from the subway or T as they call it in Boston. Service was really good, breakfast was average, beds very comfortable and extremely clean rooms. The wifi was fantastic (one of the fastest I've seen in my life at a hotel), nice HDtv's too. No complaints and pretty cheap for Boston, so that's... More

Was this review helpful? Yes 3
New London, New Hampshire, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 March 2013

Check-in was fine as we reserved space on the 7AM shuttle to Logan, and a 5:30 wake-up call. They put a drunken animal in the room next to us. After man to man requests to keep it quiet, I notified the desk of loud noise, fighting in the hallway, foul language, etc. They received several complaints as well as mine,... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Boston, responded to this review
20 March 2013

Dear Jeff M, Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and for that matter, I deeply apologize that this particular visit was a disappointment especially with the noise levels experienced. I will relay your comments to the staff so that they can... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • FREE parking(13)
  • Shuttle buses(10)
  • Shopping center(8)
  • Friendly and helpful(5)
  • South Bay(5)
  • Rooms are clean(5)
  • Helpful and friendly(4)
  • Red line(4)
  • Continental breakfast(3)
  • Subways stations(3)

Additional Information about Holiday Inn Express Boston

Address: 69 Boston Street, Boston, MA 02125
Phone Number:
Region: United States > Massachusetts > Boston > Dorchester/Roxbury/Mattapan
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
#50 Family Hotels in Boston
Price range (per night): ₹ 9,442 - 16,162
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Boston is the most affordable and economical non-smoking hotel located two miles from downtown Boston and five miles from Logan International Airport. Our hotel also offers transportation to/from Logan International Airport and Black Falcon Pier. Shuttle times are from 5 AM -10 PM and cost is $5.00 each way. Vouchers are required to be purchased. We are also convenient to many area companies and attractions including: China Town, the JFK Museum & Library, Theater District and the Museum of Fine Arts. Hotel features include complimentary continental breakfast, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Boston, MA and Stay Smart at the Holiday Inn Express Boston hotel. ... more   less 
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Also Known As:
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel
Boston Holiday Inn Express
Holiday Inn Boston
Boston Holiday Inn

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Holiday Inn Express Boston
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