The Hyatt Regency is in a bad location; the area is being "gentrified". Best to come back in 20 years or so. Security is tight at every level. The hotel is tired, very tired. The Hyatt beds are so high that you require a step-stool just to get into bed. On the other hand the baths are low; no more... more

We stayed for 3 nights and found the hotel within walking distance of quite a few sights! It's in a good location. The room was very clean and the staff helpful. The concierge recommended a nice place for dinner that was close to the hotel. They also gave us a $5 off coupon, not much, but it was nice. more

We checked into this hotel late after arriving in boston, we had pre booked and was given a lovely room over looking the river. Parking was easy. Room was very comfy, I cant say much about the hotel other than that as we lefy around 8am next morning for Stowe, However early morning i needed some info from the main... more

My 15 year old son and I just returned from Boston. I was worrried about the comments posted and our visit. I was taking him for his 15th birthday and I wanted everything to be great! The hotel was PERFECT!! It was quite, clean, and above all, the staff was fantastic! Anthony, the Conceirge, was amazing. Amanda at the front... more

Everything about this place is perfect! It's within walking distance to everything, or a very short cab ride, or the train is steps away... eveything we wanted to see in Boston was so close! The room was so comfortable and very clean. The staff was extremely friendly and accomodating! I really cannot say enough good about this hotel! more

very nice hotel. nice staff, nice beds, very good location on the less good side : i stayed for 2 nights. you have the "privacy" sign to hang on the door but no "service needed" sign. i left my room at 1pm removing the "privacy" from my door. when i came back at 8pm, my room was not done. this... more

We got a great rate off Priceline, but the hotel was still nice. A good location right by Boston Common and close to T stops. Room was big and comfortable with a view across the city. They also let us check in at 12pm. The concierge was helpful and friendly. We enjoyed the steam room although the sauna could have... more

The room we had on 17th floor was very large with pretty city views. The hotel has easy access to Macy's, Chinatown and metro station. The concierge staff is so helpful and friendly. It has a computer next to the concierge where you can print the boarding pass in advance, which is really handy. We enjoyed our stay there. more

We stayed over the holidays.. What an awful mistake to stay at the Hyatt Regency Boston. The room service food was just plain bland tasteless raw chicken.. The chicken sandwich about the only decent item on the hotel menus unless you specify burn the chicken cook it throughly it will come raw cold and white with sprinkle black pepper and... more