After getting turned down by unfriendly folks at Holiday Inn Express..........went over to Comfort Suites as a first time user. Wonderful hotel, price was great, ammenities fantastic! I will use this chain again and strongly urge others to use!
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Thank you for taking the time to review Comfort Suites Biltmore on Trip Advisor! We are delighted to hear that you & your pet enjoyed your stay with us. We enjoy seeing our furry friends! We look forward to seeing you again soon!
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As a last minute getaway for our family of four, we quickly threw together a weekend trip to Asheville, NC, to visit the Biltmore House and take in the sites. Booked the Comfort Suites through Hotwire at $43 a night. Our room had two double beds and a sleeper sofa, a desk, a flat-screen television, a small refrigerator, and a...
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Thank you for taking the time to review us on Trip Advisor! We are glad to hear that you enjoyed your stay with us and found Comfort Suites Biltmore to be a great value. We hope that you will stay with us again in the future!
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Crystal --, Director of Sales / GM could care less how much business you give this property. No love given for returning and you're just as good as the last person that walked through the front door. After staying here 3 times over the years, I should know. She is also horrid at handling anything out of the ordinary that...
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I regret that you had any problems during your stay with us. As you can see I take the time to respond to each review. I certainly do appreciate our guest's business & it is my goal to resolve each issue to the best of my ability. We recently had all of our windows professionally cleaned. Our mattresses are in...
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We have family in the area and were excited to be visiting for a long weekend. We scheduled and paid for our reservation weeks in advance. Upon arriving at the hotel around midnight the front desk clerk had been advised our reservation had been bumped and to tell us we would need to find a room elsewhere. The reason for...
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Thank you for your feedback. We certainly regret that there was a problem with your reservation, or lack there of. We will certainly address this with our management team. We are glad that our sister property, the Quality Inn Biltmore East was able to accommodate you. They are currently going through a complete renovation. We regret that this was not...
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This hotel is just NOT Comfort Suites type quality and should be re-branded as Comfort Inn or a Quality Inn.
We arrived to a front desk full of people just "hanging out'. They didnt seem in a hurry to do anything and that concerned me. The ONE elevator for the entire 5 floor building was out and we were forced...
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Thanks for taking the time writing this review of Comfort Suites Biltmore on Trip Advisor. We thank you for providing your feedback. All of our rooms are studio suites and there are a few on the second floor that are a bit smaller than the others. We regret that you were not satisfied with your stay with us and found...
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everything was as expected. the room we stayed was quiet and nice. no fishy signs of neglect of any kind, which made it stand out from the other places we stayed.
the only quibble is that the elevator was a little slow--a single elevator servicing all five floors. other than that, it was a great two-night stay. will recommend to...
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Thank you for taking the time to review us on Trip Advisor! We appreciate your business. We are glad that you enjoyed your stay with us. We understand that having one elevator can be an inconvenience & we appreciate your understanding. We hope you stay with us again in the future!
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Nothing special, very small bathroom and same breakfast hot option every morning. On the third morning we decided to just skip it. It is easy to get on the highway from hotel location. Hotel staff very friendly.
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Thank you for taking the time to provide us with your feedback. We are glad to hear that you found our location to be convenient but we do regret that you found the bathroom to be small & the breakfast variety lacking. We do have a wide variety of breakfast items but have only 4 hot options that remain the...
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I have been staying at a few comfort suites now and this one was a little different. I am guessing it was different because its older than the ones I have stayed in recently. They had no flat screens and the room was a little smaller than what I am used to. All in all the location was good. It...
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Thank you for your review! Good news.....Flat Screen TVs coming in December 2011! We are excited for this update. We value our guest’s input and making your stay comfortable is our goal. We completed a multi-million dollar renovation in May 2008 & installed brand new carpeting, wallpaper, furniture & bedding. We try diligently to provide our guests with clean, comfortable...
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Driving through the Great Smokey Mountains, we stopped here for the night. Charles, who checked us in gave us directions to local restaurants and lounges that we might like. The hotel was bright and clean and a welcome respite from the road.
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We are delighted to hear that you enjoyed your stay at the Comfort Suites Biltmore! We hope you enjoyed the gorgeous foliage our beautiful area has to offer! Thank you for choosing Comfort Suites Biltmore! We hope you stay with us again soon!
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this is a good choice not Spectacular and dog rooms are very limited like only first floor
no views, kinda strange being isolated..
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Thank you for taking the time to provide us with your feedback! We are a pet-friendly hotel and we do limit pets to the first floor for the convenience of the pet owners & to be able to offer our guests with allergies a room that has not had a pet in it. We do make exceptions as needed. We...
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