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Four Points by Sheraton Asheville Downtown

3.0 of 5
22 Woodfin Street, Asheville, NC 28801-3022
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Four Points by Sheraton Asheville Downtown
Ranked #39 of 58 hotels in Asheville
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294 reviews from our community

Traveller rating
    53
    113
    77
    33
    18
See reviews for
Families
60
 
Couples
129
 
Solo
16
 
Business
34
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
North Carolina
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

I was here for 2 nights in mid-may for a work training that was offered in the hotel conference room. They are working on updating the hotel, the lobby looks like you are checking at a snack bar, (I hope that is not where they plan on keeping the check in area..)...When I checked in, they had my name wrong... More

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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

This hotel is a best bet if you want to be centrally located to everything in downtown Asheville. It offers free parking and the ability to be to any of the amazing restaurants, coffee shops, and stores within just a few minutes of walking. Honestly if you are planning to mainly visit downtown, you can leave your car at the... More

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See 4 more reviews by bradleye07 for Asheville
Blacksburg, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013

This was the third time my husband and I stayed in this hotel. We had our 2 goldens with us, so we needed a pet friendly place and the location is walking distance to everything in downtown Asheville. The room was clean and quiet. Nothing fancy, but a great place for the weekend. Plenty of parking. Good value.

Was this review helpful? Yes 1
Charlotte, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

The Four Points was a great find with all the choices in downtown Asheville. It was conveniently located to shops and eateries. The room was extraordinarily clean and nicely furnished. Did not use the free pass to the YMCA, but opted for an enjoyable run into downtown.

Was this review helpful? Yes 1
FourPointsAsheville, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review
24 May 2013

Dear bundleTravellor, Wow! Thanks for the great review! I sincerely hope you enjoyed your time here at our location in Downtown Asheville and hope to see you again. Maybe next time you'll be able to make use of our great partnership with the YMCA. Thank you for choosing Four Points -- Asheville Downtown! Steven Brown Guest Services Manager Four Points... More

Matthews, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 May 2013

The hotel was very easy to locate and get to, parking is readily available and free (surface lot). They are currently updating their lobby and while I did not see any evident construction, it does look a bit simple and outdated right now. Check-in was speedy and the staff were very courteous. The room's AC unit worked very well (as... More

Was this review helpful? Yes 1
FourPointsAsheville, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review
24 May 2013

Dear Illiane, Thank you so much for the kind review! I'm very pleased to hear that you enjoyed a clean, comfortable and convenient stay at our property. I have alerted our maintenance about the tub plug in the bathroom and want to apologize for that inconvenience. We appreciate your business and look forward to your next visit at Four Points... More

Charlotte
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 May 2013

I stayed at the Four Points Sheraton over Mother's Day with my mom and sister. Other hotels in the area were charging up to $200-plus more a night and wanted a two night minimum stay. We booked two queens and had a roll away bed. Some hotels would not allow for a roll away bed in the room, so this... More

Was this review helpful? Yes 1
See 2 more reviews by QueenCtyChick for Asheville
FourPointsAsheville, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review
15 May 2013

Dear QueenCtyChick, Thanks for the positive feedback on your recent stay with us! I hope you enjoyed a great Mother's Day weekend here in Downtown Asheville and were able to get some good shopping in! We are in the process of putting mini refrigerators in our rooms but currently we have some available upon request on a first come first... More

Charleston, South Carolina
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 12 May 2013

We booked this room online-the negotiator site twice now to stay in Asheville. The hotel is the best location- right downtown, walking distance to great shops, restaurants and bars. We were able to walk everywhere. The room was clean and the bed was comfy. Breakfast is not included, but is available in the chop house. We did not try it,... More

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See 4 more reviews by lilalubean for Asheville
FourPointsAsheville, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review
15 May 2013

Dear Lilalubean, Thank you so much for the positive review! I'm pleased to hear that you were able to negotiate a good rate for a comfortable stay at our great downtown location. Hopefully on your next visit you'll get to try breakfast or dinner at our Chophouse! We appreciate your business and hope to see you again in the near... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 21 April 2013

My husband I spent two nights here, and we won't do that again. The hall and room had some weird chemical smell. The faucet in the bathroom kept shutting itself off while I was using it. The rug by the bed had some stains in it I didn't really want to know about. There was one ice machine on a... More

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See 5 more reviews by DarkRose23 for Asheville
FourPointsAsheville, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review
15 May 2013

Dear DarkRose23, Thank you for sharing your feedback regarding your recent stay with us. I'm very sorry about the several issues you experienced and sincerely hope you will give us another chance. I have shared your review with our team so that we can rectify each and every situation you have mentioned. Again, I apologize that your stay did not... More

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53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 10 April 2013

comfy, roomy clean hotel. really enjoyed our visit. Only wish they could do better on vending machines (coins only). my kind of stay. would definitely stay again. don't think it would be very far to visit the Biltmore Mansion?

Was this review helpful? Yes
FourPointsAsheville, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review
4 May 2013

Dear Larryo, Thank you so much for the great review! We're so glad to hear that you had a comfortable and enjoyable stay. The Biltmore Estate is roughly a ten minute drive from our location and we do sell Biltmore tickets at our front desk. We appreciate your business and hope to see you again in the near future! Steven... More

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

Have stayed here 2x . Booked on-line and pay in advance (no refunds) was one of the best rates in the area (~ $99 night). Since it's downtown, you can walk to local restaurants , too. I haven't eaten at the hotel Chop House, but have read numerous reviews that it's a good steak house (we just don't prefer dining... More

Was this review helpful? Yes 1
See 3 more reviews by Soosun3916 for Asheville
FourPointsAsheville, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review
1 May 2013

Dear Soosun3916, Thank you for sharing a review and for your continued business! I'm pleased to hear that you enjoy our downtown location and that you were able to find a good rate online. We look forward to your next visit and hope that you get a chance to enjoy a signature steak at our Chop House restaurant! We appreciate... More

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Additional Information about Four Points by Sheraton Asheville Downtown

Also Known As:
Four Points By Sheraton Asheville Downtown Hotel
Four Points By Sheraton Asheville Downtown Hotel Asheville
4 Points By Sheraton Asheville Downtown
Four Points Asheville
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points
Address: 22 Woodfin Street, Asheville, NC 28801-3022
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in Asheville
Price range (per night): INR7,831 - 18,217
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. ... more   less 
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