We recently stayed at the Crowne Plaza in Asheville, what an experience and I don't mean good. Noisy, dirty, old and completely uninterested in their customers. We are Platinum card holders with ICG and they didn't care at all, we didn't get anything that we had pre booked, not even the right room standard. Avoid like the plague, oh and... More

Trash and wet clothes in hallways, carpets stained, hair in bed. AC/heat unit very old and loud. Had to use earplugs to sleep as other tenants dogs were barking and people talking in hallways till 4am. Overall experience will make you feel dirty. More

I should learn to ignore the worst and best reviews when researching hotels on Trip Advisor. This is the second time in recent memory that I've checked into a hotel expecting a horror show, and found things to be perfectly fine. This time I was attending a major dance event held at the Crowne Plaza in Asheville. Over a 5... More

The hotel is undergoing renovations in some areas but overall everything was nice. The health club with indoor pool was a hit with my children. The breakfast buffet was well stocked and had plenty of selections. The room was a good size with comfortable beds. The location was very close to downtown Asheville. The only bad thing was that the... More

Yes, the hotel was a little difficult to locate. But, the service and the rooms were outstanding. I will be booking the site for our next stay in the NC mountains. More

To be fair, we didn't use any of the recreational facilities that are on site and it seems as if this resort may be geared toward that. The room was reasonably furnished, the bed was very comfortable. There were also a couple of things that could be improved upon, such as the carpet had a couple of stains and the... More

We visited Asheville during the Thanksgiving weekend and stayed two nights in Crown Plaza. The hotel is right next to the golf course. Our room has a balcony and nice view. The hotel is outside of Asheville town but only 5 minutes drive to downtown and about 25 minutes to the Biltmore house. The bed was pretty comfortable. The air-conditioner/heater... More

One large barely dead bug in room, no tea in coffee/tea bar, towels closer to sandpaper, shower head at five feet level, non-working hair dryer, dated room, horrible sewage smell on a lower floor, 45 minute wait on check-in with no apparent concern by staff, adjoining room very loud and noisy indicative of poor attention to sound quality or guest... More

Our first time going to the Crowne Plaza, Asheville resulted in an extra 30 minute search. My husband and I go there every November for his business trip, so we were surprized to find the way to get there so tricky especially at night. But once we got there the staff was friendly and inviting; rooms were large and nicely... More