I liked the hotel very much overall during my four night stay. Very handy to Asheville restaurants and shopping, and the front desk staff were helpful with dining recommendations. The hotel is a stop on the historic trolley tour, which made it easy and convenient to do. Had breakfast at the hotel restaurant one day, the buttermilk and the sweet... More

Our check in was smooth with very friendly staff who were very helpful with directions and questions about cabs and shopping. Our room was samll but clean and efficent, Good view, we were on the 7th floor ove looking a historial home. We loved tha patio, there was a group of 10 of and it was a perfect place to... More

We stayed last weekend and really enjoyed it. All staff were outstanding from the moment we arrived. Happened to mention my birthday and they treated us to some surprise snacks. We were on an upper floor and had a great view. The room was clean and comfortable. If you want to walk around Asheville, this is a perfect place to... More

No one big problem, just too many little things that just shouldn't occur. No hair dryer - had to call down to have one delivered. Only one coffee pack for the two of us, so couldn't both have a cup in the morning. Wife found an earplug on the floor, and I a rather large needle laying on the rug... More

The experience was great. Clean and inviting rooms. Service was good, not exceptional but they did their jobs. Location was great. Downtown and within walking distance to several restaurants. The only complaint would be of the AC/Heat being loud and the building itself was "older" and remodeled. These things however were expected from reading previous reviews though. All in all,... More

The location of this newly renovated hotel is perfect. You're on the edge of town but in walking distance to the center of town. The views from our room were beautiful. We were on the 8th Flr. It was quiet, which was a welcome after strolling the hilly town.I don't think there is a poor view. The staff was helpful... More

I thought very highly of this hotel. My room was lovely with a super view. This front desk service (particularly Seth) was excellent. Many thanks for making me feel so welcome. The hotels has a lovely atmosphere and a great location. I have mixed feelings about the center of Asheville but the area around the hotel is the best in... More

The Renaissance brand is usually interesting. Each hotel has a unique style, often reflecting the area in which it is located. This one, however, is not unique. The lobby is nice and parking is free. The King room I was was average. The bed was comfortable. The bathroom was quite small. There was a fridge. The decor was basic. The... More

We stayed at the Renaissance after our plans at the Grand Bohemian didn't work out so well. You can see my review there. I would like to thank Seth at the front desk for saving our vacation. We relayed to him what had been a very bad experience the night before. He couldn't have been more sympathetic and accommodating. He... More