The location is fantastic- quick access to The Biltmore House and Downtown Asheville. However, the front desk clerk on duty when I went to check in was so rude without being provoked that I ended up asking her to cancel the reservation and I found another hotel to stay in. Very disappointing. I hope it is a fluke for the... more

The hotel suite was terrific - comfortable, spacious, clean, and the staff most helpful in recommending restaurants and attractions, and the complimentary hot breakfast was a terrific value. We spent most of our time visiting the Biltmore estate, and my husband, originally highly skeptical of this plan, enjoyed very much touring the house, hiking the trails, visiting the farm and... more

My wife & I spent two nights at the Residence Inn because we wanted a pet-friendly inn close to both downtown and the Biltmore. Location-wise, the Residence Inn is very convenient. It is located on a straight line between the Biltmore & downtown (just two miles to the restaurants and galleries downtown and less than a mile from the entrance... more

I recently stayed at this Residence Inn, based mainly off the good TripAdvisor reviews in the past. I was not at all disappointed in my stay. As I think some others have stated, this is a slightly older Residence Inn (I would guess at least 10-15 years old, maybe more), and in some ways it shows -- especially the microwave... more

Just returned from Asheville,and stayed at the Residence Inn. It was clean and quiet ,no heavy traffic in halls, was very good location to Biltmore and Biltmore village.The breakfast was included and was about what you would expect, for serve yourself breakfast. No frills but good and coffee ,juice etc all very good.Was a little dated in the rooms ,... more

We stayed for 5 nights August 22-28th to explore Asheville and the surrounding areas. We requested a 2 room suite so my daughter would have some place to sleep. Hotel staff was extremely accommodating and friendly. The pool and hot tub never had anyone except us in them but we had lots of fun. Workout room is the typical small... more

Good Marriott beds, shower, kitchen. Internet worked well, good service, nicely soundproofed. Breakfast was adequate. Quick access to highway. more

We stayed at the Residence Inn on a trip to Ashville earlier this month and would return. The location is great (although difficult to find at first), close to Biltmore village, restaurants etc. The staff was very friendly. I won't repeat all the aspects covered by others- they did a good job. A few things that I would add is... more

After reading the reviews on this site I was expecting a top notch hotel experience. What I ended up with was pretty average. The RI is a 3 story hotel located off Biltmore Ave. in Asheville. The hotel is not far from downtown and is very close to a medical center. It is a bit difficult to spot as you... more