We are Marriott Rewards members and were using points on this stay. The hotel had easy access to the freeway and places to eat. Our king room reservation was upgraded to a King Suite because of our Gold MR status and availability. The King suite is spacious room with an expanded sitting and tv area. It is not separated from...
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The staff is helpful and friendly. The highway is close so it is convenient and easy to find but can be noisy. The room was clean and nice but the room never cooled off. The pool and exercise room is great. No choices for a low carb breakfast.
I travel quite a bit for work and this was the first time I felt like I was sleeping on the side of the road. I had the window unit on and the TV on and still felt like the bed was sitting in one of the lanes of the freeway. The window unit did not do well with keeping...
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Easy on/off I10, good breakfast. We were traveling and this was a good stopover. Very friendly and accomodating staff.
I reserved a king one bedroom with a sofabed. I was extremely upset that it was advertised as a one bedroom because the "bedroom" area didn't have a door. It was hardly a separate room at all. More like a suite. Wide open and no privacy. Privacy is exactly what I needed. When I complained to the front desk, their...
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I am very sorry to hear that you were disappointed with your suite. Most of our guests are thrilled with our suites. They feature separate living and sleeping areas, 2 TV's, stereo system, a refrigerator and microwave, spacious work desk, and other amenities. If you are traveling to Beaumont again in the future, please contact me personally so that I...
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The truck noise from IH10 was so loud that we could not sleep.
I am very sorry to hear this. A good night's rest is our most basic promise to our guests. Most of our guests do not have any issue with noise from the highway; I was surpised to read your comment. Should you be in Beaumont again in the future, please contact me so that I may personally handle your reservation...
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It was our third night on the road and we needed a bit of pampering. Nathan, the front desk clerk was both friendly and welcoming. He was enthusiastic about his property and willing to volunteered a dinner recommendation. The pool was cool and refreshing, the hot tub warm and relaxing. Our room was comfortable and well-appointed: fridge with freezer, microwave,...
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We're happy to hear that you had such a great stay. Thank you for your feedback.
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Fairfield Inn & Suites is always a sure option. Even this property is a bit older than other Fairfield Inns, is up-to-date and customer service is superb. Our room was a standard king, which included fridge and microwave. Curtains and some bathroom items need replacement soon but still fine. At night, some noise from the freeway nearby can be herd...
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Thank you for your feedback. Yes, we are very proud of the variety offered on our signature Fairfield Inn & Suites breakfast. We're glad you liked it.
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The staff their was very professional and accommodating. There is not another hotel like it in Beaumont, Texas,
Thank you! We appreciate your feedback and thank you for your business.
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This just has to be the best hotel in town, because absolutely NOTHING could be improved!! After all, you can't improve something that's already good, and that is what this hotel is: GOOD, Very GOOD!!
Wow! Thank you for that great feedback! And thank you for your business!
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