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All 7 Los Alamos hotels »

Ashley Hotel and Suites

2.0 of 5
2175 Trinity Drive, Los Alamos, NM 87544 (Formerly Quality Inn & Suites)
Hotel amenities
Ranked #6 of 7 hotels in Los Alamos
2.0 of 5 stars 6 Reviews
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6 reviews from our community

    Trip type
Traveller rating
    0
    1
    0
    0
    5
Date Rating
cathy0606
Houston, Texas
Senior Contributor
29 reviews
5 helpful votes
1 of 5 stars Reviewed 10 October 2011

I thought it was illegal to not have fire detectors in hotel rooms?! Apparently, that is okay in Los Alamos. After awhile the awfulness of this place became almost a comedy. We drove into Los Alamos rather late and a local business recommended the Ashley. When we arrived the desk manager was very pleasant and gave us the card to... More

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r h
Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed 3 October 2011

I cant believe the treatment from this place, THE WORST. I sure hope the owner of this does not condone this kind of treatment. We showed up to check into the 3 double rooms we reserved only to find a "Will return in 10 min." Sign at the front. Our people showed up tired. We waited for an hour and... More

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Kohn75743
2 reviews
2 helpful votes
1 of 5 stars Reviewed 25 September 2011
1
person found this review helpful

This stinker stands out.  The manager thinks the lobby is his personal living room. Hope you like his two pit bulls. That's also where the "breakfast" is served. Gross! I stayed there maybe 20 times this past winter. Never once did the room have HEAT! Repeat, no heat at all. Complaints do no good. Just get a couple extra blankets. ... More

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tulrocks
los alomos
1 review
1 helpful vote
1 of 5 stars Reviewed 9 July 2011
1
person found this review helpful

i work for kiewit sent me to the labs for a project stayed at ashley inn till end of june had no air condition when asked about it was lied to said it wsa going to be fixed still not working when i moved out they refused to refund me 13 days i had left on my monthley rate.when i... More

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Huangnlo
Chicago
1 review
4 of 5 stars Reviewed 14 June 2011

THe new owners and especially the new management team have made this a real nice place to stay. The parking lot is smooth as silk, the rooms are HUGE! AND CLEAN! The managers are extremely courteous, and attentive to everything you ask for. I looked around this whole area and they offer the best deal in town. I am on... More

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lrt1
Los Alamos, New Mexico
1 review
2 helpful votes
1 of 5 stars Reviewed 28 December 2010
2
people found this review helpful

No exterior lighting, the access drive is full of large pot holes and you can hardly get into the pitch black parking lot. blankets full of cigarette burn holes, shower dirty, no alarm clock in the room, no in room coffee as advertised, room heater didn't work right, breakfast horrible. This place is a dive. Spend an additional $10 and... More

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13Jaypatel, Owner at Ashley Hotel and Suites, responded to this review
29 March 2011

I apologize about the condition that the hotel was in when you stayed with us. We purchased this property in November of last year. We have been making a lot of changes. We have fixed the potholes in the parking lot, replaced the shower heads, new sheets; pillows; blankets. We changed the breakfast and now offer: muffins; yogurt; assorted danish’s;... More

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Ashley Hotel and Suites Also Known As

  • Ashley Hotel Los Alamos
Address: 2175 Trinity Drive, Los Alamos, NM 87544 (Formerly Quality Inn & Suites)

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Ashley Hotel and Suites
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