I have been staying at the Crowne Plaza 5 days a week for almost 6 months now. It is very much my "home away from home", as I spend more time here than at my actual home! The level of customer service and care from the staff is unmatched. The rooms are clean and have been recently renovated, as well...
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Stayed here for 3 nights during a trip to DC for my son's hockey tournament. Hotel was very clean, restaurants were good. Rooms were kind of small, but overall a decent hotel.
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Dear aswierk,
We appreciate you taking the time to post a review of our hotel! We hope you all had a great time at the tournament and hopefully your son’s team did well.
We are glad to hear that we were able to help make your trip enjoyable and provide you with a clean comfortable room. It is also great...
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I do like this hotel and have stayed here a few times... the rooms are a nice size and they are clean... the staff are also very friendly and attentive... the biggest downside is the bathrooms... they are small and not up to the same standard as you would expect at a Crowne Plaza... I always seem to get a...
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Hello floridabrits,
We definitely read TripAdvisor and your note has been heard loud and clear!
Thank you for also noticing the room size and lovely décor-we recently renovated our guest rooms. We are addressing the issue of the unprofessional caulking job in the bathrooms and our Chief engineer is retraining the team. We greatly appreciate your feedback and we look...
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I travel to the DC area and stay at this hotel at least 3 weeks a month. It is my "home away from home". The staff is exceptionally accomodating and extremely friendly. The shuttle drivers are fantastic. The proximity to shopping and restaurants is a plus as well. I recommend this hotel frequently.
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Hello Pat W,
You made our day!!! Thank you so much! We are thrilled to be your ‘home away from home’ while you are traveling to our area. We know how stressful and difficult traveling can be, so we take great pride in offering outstanding service and smiling, friendly faces for our guests!
Thank you again for your review and...
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Former Holiday Inn, still in great shape. Short walk to malls and convenient if you need to go as far east to Arlington or further west to Reston. Bar is comfortable but not many folks there. No free coffee Except in your room. A minute walk to one of the best steak restaurants , Flemings. Book via Priceline or hotwire,...
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Dear Trailerguybob,
We couldn’t agree more… we are very lucky to have such a great location in the heart of Tysons Corner. It allows for easy access to all of Northern Virginia, as well as downtown DC. And being right next door to Fleming’s Steakhouse is a nice perk, as well!!
We’re glad you had a chance to stay with...
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We paid $10 more for a quiet room on an upper floor. The hallway was very quiet, but we could hear laughing and talking through the adjoining door to the next room. Bring earplugs just in case. The staff is wonderful, the food is good, and the bar is fun. The mattress has a thin pillowtop, but the sheets and...
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Hello EllKell,
What a thorough and detailed review!?! Thanks so much for taking the time to write it.
We are thrilled to hear that you enjoyed your stay and were able to take advantage of our great location near the Tysons Corner Center mall.
Also, thanks so much for the feedback about the pool temperature; we will definitely look in...
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Stayed at this property for an on-site business meeting. The hotel is located in the dreadful quagmire of Tyson’s Corner across from the Galleria. About the only reasons to stay here would be business in the area, or possibly to shop. For DC touring, there are better situated properties. This is an older property and our room on the ground...
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Hello MizLiz,
Thank you very much for taking the time to write such a thorough review of your experience.
We must agree… it is a little hectic and confusing around Tysons Corner right now due to all the new construction and changing traffic patterns. However, with all this growth in Tysons Corner comes a lot of exciting changes, including a...
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We just brought our military reunion group to the Crowne Plaza. There has been nothing but accolades from our members about the hotel's decor, cleanliness, friendly staff, food, and the willingness to please each guest (a sentiment conveyed from the General Manager down to the wait staff). The Crowne Plaza has been more than accommodating from room rates and reservations...
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Hello Customer00,
First and foremost, we are extremely thankful for your group’s service to our country, and for the sacrifices that you all have made for our country.
It was our pleasure to serve you and your group, and we greatly appreciate the kind words! We believe in providing the best service for all of our guests and everyone on...
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Spent two nights at the Crowne Plaza. They have a quiet floor and they weren't kidding. It was extremely quiet. Beds were very comfortable. Everything worked. Used the pool and it was very big and very clean. Their breakfast buffet was also good. The food at O'Malleys restaurant on premises was extremely good. Overall I would rate this hotel with...
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Dear krumrein,
As you now know, we take quietness very seriously! We are so glad that you were able to take advantage of our ‘quiet zones’ and enjoy a good night’s rest in a quiet room and a comfy bed.
One of the Crowne Plaza brand hallmarks is ensuring that we always have hotel floors dedicated as ‘quiet zones’ so...
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The hotel has the advantage of being very close to two large shopping malls. It provides a shuttle service which is a little unecessary as they are both just a short walk away. The only reason you might want to use the shuttle is that walking requires crossing a couple of multi-lane highways.
The reception staff were friendly but otherwise...
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Hello heb999,
We appreciate you taking the time to write a review of our hotel!
We are sorry that you only had an “average” experience at our hotel. It is our goal to exceed all our guests’ expectations, so we regret that we didn’t accomplish that with you.
However, we are glad that you were able to take advantage of...
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