Stayed here from Feb 3 through Feb 7,2011 with spouse and 2 teens. Arrived late in evening from the east coast so we were ready for bed. The suite was clean and the separate bedroom with 2 beds was just what we needed. Overall this hotel met our needs. While it does not have the amenities of the name brand...
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We are always happy to hear that our guests found our central location in Nob Hill to be convenient. We are always looking for new ways to make our guests’ stay more enjoyable and being able to offer clean room, free continental breakfast and friendly and helpful are just few of the numerous benefits we are proud to offer to...
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The hotel is very boring but is situated in a popular hotel area of sf. The staff and breakfast servers are nice, but the entire place screams "need update" and Edward the manager of extended stay is extremely rude.
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I am happy to hear that the central location of our hotel in Nob Hill suited your need .We are always looking for new ways to make our guests’ stay more enjoyable and we thank you for your comment. I’m deeply concerned to hear that the service our staff provided did not meet with your expectations. We are constantly looking...
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Great Hotel for families, rooms are a little worn, but very spacious. A tad noisy due to neighborhood, but overall great value and awesome if you have kids!
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We are always looking for new ways to make our guests’ stay more enjoyable and being able to offer Spacious rooms is just one of the numerous benefits we are proud to offer to our guests that choose to stay with us at Grosvenor Suites! Thank you for your comments.
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Stayed late Aug 2011.
Likes: Great location, good size rooms, wonderful complimentary breakfast. Complementary wi-fi throught hotel and also a computer kiosk. Would rate between average and very good but no 3.5 button.
Average: Some reception staff more friendly (customer service orientated) than others. Reception area is small. Lacks a foyer area to sit and relax. Rooms/bathrooms showing a little...
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I am glad to hear that you found our location, complimentary breakfast, complimentary wi-fi and business center to be an additional convenience during your stay with us at Grosvenor Suites.
We, at the Grosvenor Suites, strive to meet and maintain the highest standards of service that we know our guests have come to expect from us.
We are always happy...
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We stayed here in August 2011 for 3 nights, we'd looked at a lot of hotels online before we chose the Grosvenor and were encouraged by its location and room size for the price (based on the prices in San Francisco which are pretty expensive!!). Despite being told at the airport that it was too far to walk from the...
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We are always happy to hear that our guests found our central location in Nob Hill to be convenient. Being situated only one block away from the Cable Car stop is definitely a benefit of staying at Grosvenor Suites and I’m delighted to hear that you felt the same!
I am glad to hear that you found the size of...
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Grosvenor Suites offers workmanlike accomodation in Frisco. We were two couples and had one each of a studio (higher floor) and a suite (first floor). Both units had well equipped kitchens, and both offered great extra space. As expected the property was comfortable without being luxurious. There is no lobby to speak of, and if you have to wait for...
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I am happy to hear that the central location of our hotel in Nob Hill suited your needs and made your stay in San Francisco enjoyable!
We are always looking for new ways to make our guests’ stay more enjoyable and being able to offer full kitchen in the room, continental breakfast, is just few of the numerous benefits we...
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Stayed prior to leaving for a trip out of the country and on return. Very nice rooms, wonderful free breakfast and great shuttle service. Looks out of place for its surroundings, but would call it a diamond in the rough. New place to stay for all of our flights out of Frisco.
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We are always looking for new ways to make our guests’ stay more enjoyable and being able to offer complimentary continental breakfast, is just one of the numerous benefits we are proud to offer to our guests that choose to stay with us at Grosvenor Suites!
We are always happy to hear that you found our central location in Nob...
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My family and I spent 4 nights in Grosvenor suites and were looked after superbly.The kids were all acknowledged and we felt truly welcome.Special mention for Ryan on front of house reception whose customer service was truly exceptional.
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We really appreciate your nice compliments regarding our service. I will be sure to pass all of them along to our staff especially Ryan; since it is compliments like these that keep us motivated to do our best!
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We stayed here over Christmas, visiting family. It was very relaxing. The rooms are nice, comfortable, clean and spacious. The staff were all very friendly and helpful. There is an amazing view from the higher floors. The kitchen is nice, although there's not a lot of kitchenware, but we didn't use it much anyway. The hotel breakfast room is small,...
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We appreciate all of your wonderful compliments and would like to thank you for taking the time to write such a nice review about Grosvenor Suites. We always enjoy hearing positive feedback which provides even greater motivation to us to continue to maintain our highest standards of service and excellence.
We look forward to hosting you in the future.
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My first stay in the City, and frankly perfect choice for a hotel: super practical localisation, comfortable room (great idea to include a fitted kitchen), fine bathroom, nice breakfast, stunning views: will return ! ..and then I got even luckier and was offered to move to a luxury suite (so I wouldn't be bothered by repairs to the room next...
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