I travel to SF once a month and stay at W SF. The staff has always been helpful, customer service is great, rooms are spacious and spa experience was fantastic more

W is doing something right. Once a trendsetter in popularizing boutique hotels, W is now on the tamer side of progressiveness, but don’t tell that to the mob in the lobby. While some hotels are conceived as a home away from home, I think of the W as a nightclub with beds upstairs. From the moment you walk in (and... more

Hotel was nice. On the hipster side as all W hotels are. I didn't like to have to pay to go to the lounge as a hotel guest. Rooms were small. more

We spent 4 nights here on a girl's trip around California. The standard twin room was much larger than anticipated and there was enough room for the 3 of us. The rooms were clean and service was ok. I particularly liked the Bliss Spa products in the room (but am a fan anyway :0). House keeping was good, concierge helpful... more

My husband is a fan of "W" hotels and I am not. We stayed five nights at this hotel and received the same quality of service that one would receive from a medium priced hotel. I was very disappointed with the service from the front desk, who seem to cater to the big spenders vs. the average person, which I... more

Earlies comments about the rooms ...slatted drapes that don't keep out the light fully, and glassed sliding bathroom door that doesn't leave much privacy.....100% on the mark Music puming at 7 am as you go out to get you coffee .....also 100% true. $45 for 4 hours of parking ....100% true But I guess W has done a good job... more

Stayed there for a week while attending a friends wedding. Have stayed in LOADS of starwood hotels and Im not quite sure about the "W" brand... seems like they are trying just a bit too hard to be cool. The room was roomy enough for SF, nothing to complain about with the decor or condition of the room (nothing to... more

The W is a very trendy hotel that is well located and has beautiful rooms. They also make an effort to leave out drinks and a snack while you wait to check in. Just be warned that the concierge is more focused on impressing the big spenders than on helping you find a charming dinner restaurant. more

W Hotel is a very hip, trendy and accomodating place to stay. Rooms were small but comfortable. The staff was very attentive and willing to go the extra distance if needed. Loved the riding in the W experience Acura. Driver was very nice and polite more