I rarely take the time to write a review but after staying at this supposedly historic and wonderful hotel in the heart of Union Square, I wanted to make sure others did not get taken like we did. We are from Northern CA and have stayed in SF many times before and at MUCH better hotels but wanted to try... more

I stayed here for a conference. The service was great. The front desk staff was friendly. I could'nt find a concierge though. I don't know if they had one, but I was looking for one and coud'nt find it. The room was a nice size, but the room itself was needed help. The walls, baseboards, wallpaper, wood trim and doors... more

My husband and I stayed in Room 442 for 4 nights in August 2009. We were touring around California and stayed in many hotels; our room at Westin St Francis was memorable because it was the dirtiest and, unfortunately for us, a potential health hazard. *Dirty carpets - there was debris on the carpet when we arrived and this was... more

Loved this hotel. Lots of history to this hotel from the penny-shining to the history of the United States presidents who have stayed there. more

Great location, older wing of hotel is old world charm and comfort. Tall ceilings, solid quality furniture and beds so comfy you want to stay in! Staff is friendly, busy lobby, passersby come in to visit the lobby and the high end restaurant. Teens loved it too. more

We stayed here during a busy and crowded convention. I wanted to take a minute to write a review to complement the hotel. We arrived on a very busy Saturday, hotel was booked. Check-in time was 3:00 p.m., and we arrived @ 9:30 a.m. The hotel immediately placed us in a room on the floor we requested. Likewise, checkout was... more

This is the first time staying at the St. Francis, and was a little disappointed. Although the hotel is in a perfect location, the service and hype everyone talked about was just not there. I thought the rooms were rather user unfriendly. For example, I am not a large person, but if I were, I would not been able to... more

Beautiful and great service, the linnen is to die for more

There was hair on the bathroom floor when I walked in. The hotel was not clean, but you cant beat the location. We were there NYE and the hotel was very pretty. My room had a great view. My friend had the suite and it was NOTHING special. Save your money and book a regular room if you stay here,... more