Stayed here last week and found the location to be very convenient to Fisherman's Wharf, North Beach and Chinatown. The walls were very thin and it was noisy at night. The wireless connection was super bad so I would not select this hotel again when in town for business. The bar opens at 6:30pm, we couldn't get a glass of...
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An overall disappointing hotel. Rooms are dated and not very modern. I am a Hilton Honors Gold member, did not receive an upgrade, got the standard double room. Overall service was not good. The printer in the business center was not working for most of the time I was there. Then they were down to one working elevator, for the...
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It is disappointing that you experienced these inconveniences. As a HHonors Gold member, we regret that you did not receive the perfect accommodations for your stay. We want our guests to receive the best possible experience and we regret any frustration that you may have encountered during your visit. Thank you for sharing these concerns with us, as it appears...
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I stayed here for three nights using Hilton Honors points while taking my stepdaughter to college. Stayed Jan 22-25. Everyone at the Hotel was very nice and helpful to a fault. At Check-In we were upgraded to a Junior King Suite, given a welcome basket, free internet and free continental breakfast coupons, which turned into a full breakfast buffet for...
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It is always such a delight when a guest takes the time to mention they had a good experience at our hotel! We appreciate that you are a Hilton HHonors member and pleased that we could provide you with the perfect accommodations for your trip. If a guest chooses not to rent a car, our close proximity to the Cable...
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I'm very dissapointed with this establishment. Being a Gold hilton honors member, ive had my fair share of hilton stays and for the most part, they are great.
I have only been in this hotel for a few hours and already extremely frustrated, to a point where i had to drag myself out of bed to the lobby to write...
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Thank you for sharing your experience with us. As a Gold HHonors member, we greatly appreciate the loyalty that you have in the Hilton brand. Some exciting changes are coming to Hilton Fisherman’s Wharf! These include wireless Internet in all Guest rooms, all new HD TV channel lineup featuring 61 HD stations and, last but not least, new refrigerators for...
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If you are expecting a typical full service Hilton…this is NOT the hotel for you.
This is more like a B grade hotel or with a motel type feel. Its older 3 storied property, which I guess is common with the hotels around the wharf. The hallways were musty and rooms are basic with older amenities.
On the positive side,...
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Feedback from our guests is important and we appreciate you sharing your experience with us. Thank you for positive comments about our location. Many of Guests find our proximity to Fisherman’s Wharf, cable cars and restaurants convenient. One of the things you may not know is that the area has a strict height restriction for buildings, thus the low-rise layout....
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Nice room, exceptional, helpful and friendly service,,, Super Great Location, Very Nice Buffet Breakfast...... I don't have a single complaint or even knock... and can't think of anything to improve upon...wait, the internet wasn't the best... sure they'll fix that... the Whole weekend was absolutely perfect...
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It is always music to our ears when a guests visit is deemed perfect! We are delighted that you had a wonderful experience at the Hilton San Francisco Fisherman's Wharf and we appreciate you sharing your feedback with us. Thank you for your kind review and we hope to welcome you back soon!
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I was a bit trepid after reading some of the other reviews, but our experience was absolutely top notch! The location is unbeatable! The hotel and our room was just what we expected from Hilton. The room was really spacious and very nice. The bathroom was marble and tile and quite large and stocked with every bath product one could...
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We greatly appreciate your comments regarding our staff. It is always wonderful when their efforts are recognized and we will be certain to pass along your kind words. We deeply regret that you experienced some inconveniences during your stay and we appreciate your understanding and patience as we worked to correct it. Thank you for sharing your review and we...
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We were attending a conference in San Francisco and this was the "overflow" hotel. The conference hotel was the Hilton Financial District and I was initially disappointed at not being able to stay there. As it turned-out this hotel's location was great. Having lived in the SF Bay Area, I was not interested in going to nearby Fisherman's Wharf -...
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We are delighted that the Hilton San Francisco Fisherman's Wharf turned out to be a gem during your visit! Our proximity to the Cable Cars offers guests a convenient way to travel and we are so glad that you found this to be useful during your trip. It was our pleasure to accommodate you during your conference in San Francisco...
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stayed at Hilton fisherman wharf - great location but average accommodation - rooms not up to date, parking expensive, breakfast room small and dark though the staff are wonderful - this place is expensive and is not worth it...I then stayed at Hilton in China Town , san fransico - opposite experience - half the price, rooms modern and clean,...
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We must admit that we are a bit perplexed. Your room tip mentions a 20th floor and we only have 4 floors. No matter the location, we do regret that your stay was not a more enjoyable one. If you'd like to experience a boutique style hotel in the heart of it all, we hope you'll visit us at the...
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Room was on the second floor corner at the red light!! Quite noisy!! It was an ok stay but there is nothing special about it at all. Thought it was overpriced!!
Staff was nice
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We always hope that our guests will let us know if there is anything that can be done to improve their visit. It would have been our pleasure to assist you in finding the perfect accommodations during your stay with us. Your comments are truly appreciated and we hope to get the chance to welcome you back.
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