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Prescott Hotel - a Kimpton Hotel


Hotel class 4.0 of 5
545 Post Street, San Francisco, CA 94102
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Reviews you can trust

81% Recommend
4.0 of 5 stars 234 reviews
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By trip type
All (234)
[ Date ] [ Rating ]
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5 of 5 stars
New York City
30 Sep 2009 | Trip type: Couples

My boyfriend & I stayed at the Prescott for 5 nights in September. Throughout, the most amazing thing was the service: We had a minor problem with the cold water, and called down to the desk. It was fixed in literally 15 minutes. The concierge printed our return boarding passes for us in 2 min. with no charge (the Nikko... more

Management response from
GeneralManager545, General Manager

Dear BabsNYC, Thank you for the numerous kudos regarding our service. I was pleased to read that we were responsive even with the minute details. FYI, we do have ADA rooms that have bars aroundthe shower which anyone can request atthe time of booking. Cheers!!

Not bad
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4 of 5 stars
ahmedabad
29 Sep 2009 | Trip type: Business

The hotel is at a good location, it looks very old, but very clean, the rooms are very small but clean, the toilets are very clean and well maintained. The Internet service was free since i registered for the Kimpton membership. There is no lobby for the hotel but the service of the people is exceptional. The response is prompt,... more

Management response from
GeneralManager545, General Manager

Dear piyushsavalia, Thank you for your comments. We were pleased that our service met your expectations. We are looking at refreshing the rooms next year And the new design should be confirmed soon. We hope to see you back when your travels bring you back to San Francisco.

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4 of 5 stars
Santa Barbara, CA
23 Sep 2009 | Trip type: Friends getaway

Two couples spent 3 nights at the club level rooms at the Prescott. We were in 422 and 426, both Queen rooms overlooking Post St and steps from the club room/wine reception. The rooms were fine, enough room, medium sized baths with shower tub combos. Windows open for those who like to look out on the street and get a... more

Management response from
GeneralManager545, General Manager

Dear kasialouise, Thank you for such a detailed review. We were pleased to read that the entire experience met your -and three others in your party- expectations. We look forward to welcoming you back when your travels bring you back to San Francisco.

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4 of 5 stars
Crawley
4 Sep 2009 | Trip type: Couples

This hotel is right in the downtown area of SF close by Union Square. The rooms are quiet, a good size, well equipped, and very well serviced. The staff were able to help me find places to eat very well (i am a vegan), and were generally very knowledgable and helpful. The breakfast was good - but try and avoid... more

Management response from
GeneralManager545, General Manager

Dear FreemontFreddy, Thank you for deciding to splurge at the Prescott Hotel. I was pleased to read that we found some good vegan choices and that you found our staff very helpful.

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4 of 5 stars
ISRAEL
2 Sep 2009 | Trip type: Couples

The location of this hotel was very covenient. Although the hotel is a bit old, the atmosphere is very cozy and welcoming, we got a good rate and spent there 3 nights. The service was outstanding, and the concierge was very helpful when we needed some assistance with car rental. more

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3 of 5 stars
Raleigh, North Carolina
31 Aug 2009 | Trip type: Couples
0/1 found this review helpful

I've stayed in several Kimpton properties, and this one has been the most disappointing. Let me preface my thoughts first: I got upgraded to a King Suite and only paid $150/night, which is a deal in SF and I would have been prepared for $300+ for a Kimpton. Let's start with the positives, considering the great rate I paid: -... more

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2 of 5 stars
Columbus
21 Aug 2009 | Trip type: Couples

Our room was in the "anex", meaning we had to take the elevator to the 4th floor, get off, go down the hall, around the lounge, get on another elevator and go up to the 7th floor. Not a lot of fun getting the comp coffee from the lobby in the morning. Our A/C stopped working and our room was... more

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4 of 5 stars
Florida
10 Aug 2009 | Trip type: Couples
1/1 found this review helpful

Room was clean. Front desk very helpful. We had a suite so we had a lot of room. The only down sides were that they ran out food at the breakfast one morning. Also, we left our room one day at 8am and came back at 2:30 and the cleaning lady arrived at the door to clean the room just... more

Management response from
GeneralManager545, General Manager

Dear DiegoFlorida - Thank you for your review. We appreciate the feedback and speaking about so many experiences during your stay. We hope you found our guest service warm and hospitable as well.

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3 of 5 stars
Orlando, FL
10 Aug 2009 | Trip type: Couples
1/1 found this review helpful

I was excited because we got a 20th Anniversary package at the Kimpton website that included a club level suite with breakfast and a $50 voucher for Postrio, Wolfgang Puck's restaurant in the lobby. The room was the largest we've seen in San Francisco and cost slightly less than other hotels in the area but it was tired looking, the... more

Management response from
GeneralManager545, General Manager

Dear Kayte4321 Thank you for staying with us. I appreciate your comments especially regarding your club level experience. It apears that with our rates we are seeing many more guests reserving the club level. We are evaluating service levels to better serve club guests during the busier than normal periods. And thank you despite not having an absolute awesome experience,...

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2 of 5 stars
WA
3 Aug 2009 | Trip type: Business
1/1 found this review helpful

We had a terrible experience at the Prescott -- and we didn't even stay there! It was so bad that we checked out before we checked in. We reserved 6 nights there for a convention nearby. We called from the airport to tell them we were arriving and see if they could have a room ready for us. When we... more

Management response from
GeneralManager545, General Manager

Dear DMNWA I was disappointed to read that we did not handle your check in experience to your full satisfaction. Even though I know front desk and housekeeping were coordinating efforts to find you a new room, I regret the process wasn't seamless. The front desk is correct that we are consulting with designers to plan for a refresh of...

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Prescott Hotel - a Kimpton Hotel Also Known As

  • Kimpton San Francisco
  • Prescott Hotel Kimpton
Address: 545 Post Street, San Francisco, CA 94102
Hotels in San Francisco Prescott Hotel - a Kimpton Hotel
4.0/5.0
234