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Hotel Bijou

2.5 of 5
111 Mason Street, San Francisco, CA 94102
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Hotel amenities
Hotel Bijou
Ranked #122 of 235 hotels in San Francisco
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417 reviews from our community

Traveller rating
    102
    177
    82
    38
    18
See reviews for
Families
32
 
Couples
118
 
Solo
27
 
Business
43
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Vancouver, Canada
1 review
4 of 5 stars Reviewed 8 May 2013

My wife and I often look for great older two-star places in big European cities and are often rewarded by great locations and modest pricing without the size and annoyances of the big chain hotels. The price is right here, and as long as expectations are reined in, guest ought to have a decent experience. Yes, it's on the dodgy... More

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Brazil
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

NIce and clean rooms.Location is great to Moscone center and downtown.On the other hand,be ready to deal with a LOT of beggars.At night the surrounding area is kind of empty,and one should be careful walking around.I haven't had any trouble,but be careful about that.

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See 2 more reviews by masoliveira for San Francisco
HotelBijou111, General Manager at Hotel Bijou, responded to this review
8 May 2013

Dear Guest Thank you for the review. Yes, we do have a wonderful location. One block from the cable car turn around, Powell Bart Station, San Francisco Shopping Center, and tons of restuarants italian, indian, american, thai, etc... surrounding the restaurant. There are street people but you will encounter that all over San Francisco. Kind Regards Blanca Rivera More

Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 24 April 2013

I was really unpleasant with the attitude of the receptionist during check-in. She was on the phone and while we were standing in front of her. She made no eye contact and treated us like transparent. Then she hang up the phone turn around look at the computer again made another phone call. I can understand she might have some... More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review
26 April 2013

Dear guest Thank you for writing a review and I am very sorry if the staff did not give your proper service, an acknolwedgement would have been nice. It seems as if you were not informed as well that we have complinentary coffee, tea, hot cholocate 24/7 in our lobby. Bottled water and sodas are available at the front desk... More

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Sanford, Florida, United States
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 21 April 2013

The hotel was clean and the staff was friendly and helpful. We did lose TV service due to Satellite dish issues. The manager refunded us 10% of the total bill. I liked the fact that most major car rental agencies are walking distance from the hotel. I was only disappointed by the breakfast not being included in the price. It... More

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See 9 more reviews by slobo80 for San Francisco
HotelBijou111, General Manager at Hotel Bijou, responded to this review
23 April 2013

Dear Guest Thank you for the review, we are once again sorry for the inconvenience of the cable situation. We look forward to your return visit. Kind Regards Blanca More

Santa Cruz, California, United States
1 review
1 of 5 stars Reviewed 9 April 2013

Hotwire had a surprise hotel at a discounted price. I got a room called ' The Birds'. Well, it looked like the birds were the previous occupant. The bed linens were dingy & ripped. The lamp was broken. The electrical outlets were also broken. Well, a lesson learned from this experience, be wary of surprise boutique hotel. Oh almost forgot,... More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review
10 April 2013

Dear Guest I am surprised, are you sure you have the right hotel? I am sorry, I am sure that this is a anomaly our hotel strives for the best for our guests and this is most defenetly not what you have recieved, please contact me if you wish to further discuss, I would love to find out what room... More

Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 March 2013

First time in San Francisco - Clean - Yes Safe - Yes Proximity - Union Square is where you want to be. It's where all the shopping is. You can walk to China Town and catch the bus, cable car or trolley to wherever else you want to go. Subway/Metro/Bart - I took the Bart Subway from SFO. The hotel... More

Was this review helpful? Yes 4
HotelBijou111, General Manager at Hotel Bijou, responded to this review
21 March 2013

Dear Guest Thank you for the review, I look forward to your arrival. Kind Regards Blanca Rivera General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 March 2013 via mobile

Great place to stay great people working there room was very clean I stayed from the march 14th till 18th Slepted like a baby on the bed and it's just a walk from the Bart and shopping I Will be seeing u guys in june 2013

Was this review helpful? Yes 1
HotelBijou111, General Manager at Hotel Bijou, responded to this review
21 March 2013

See you in June! thank you for the review. Blanca Zelidon General Manager More

Florianopolis, SC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 12 March 2013

I spent 3 nights at this hotel and it was worth it. The hotel is well located in San Francisco, just a short walk for malls, places to eat, etc. The hotel provides a continental breakfast for U$7/person. If you don't like it, you can find Starbucks just around the corner. There is a parking lot across the hotel street... More

Was this review helpful? Yes 1
HotelBijou111, General Manager at Hotel Bijou, responded to this review
14 March 2013

Dear Guest Thank you for taking the time to write a review, I am glad to hear that you stay with us was a success. Please visit us again soon. Kind regards Blanca Rivera More

Lancaster, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 March 2013

Recently stayed at the Bijou and had a wonderful stay. The location near Union Square and the Powell St BART station made it easy to get around and see the sites of San Francisco. The room that we had was clean and neat. The staff was friendly and helpful. The low room rate was icing on the cake. This hotel... More

Was this review helpful? Yes
See 2 more reviews by Maria K for San Francisco
HotelBijou111, General Manager at Hotel Bijou, responded to this review
12 March 2013

Thank you for the review, we hope to see you again soon. Blanca Hotel Bijou General Manager More

Burbank, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 March 2013

Within its own walls this charming boutique hotel is splendid: colorful carpets, great new paint, excellent furnishings. A cute theme, "San Francisco's rich cinematic history," means the rooms are named after SF films, and Bay Area features are screened nightly in the lobby. It offers shockingly low pricing for such a beautiful and central hotel. The only problem with this... More

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review
12 March 2013

Dear Guest Thank you for the review, the hotel does offer inside and quiet rooms when requested upon, also we do have complimentary ear plugs at the front desk as well. Thank you for staying and we hope to see you again. Kind Regards Blanca Hotel Bijou More

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Additional Information about Hotel Bijou

Also Known As:
Bijou Hotel San Francisco
Hotel Bijou San Francisco
Bijou San Francisco
Address: 111 Mason Street, San Francisco, CA 94102
Phone Number:
Region: United States > California > San Francisco
Amenities:
Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #122 of 235 hotels in San Francisco
Price range (per night): INR8,309 - 29,441
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Hotel Bijou is the most unique of all the Bay Area boutique hotels in downtown San Francisco. Inspired by San Francisco’s rich cinematic history, our San Francisco Union Square hotel is adorned with classic movie palace designs and dramatic Hollywood portraits. We even have a mini movie theater in our lobby showing a nightly double feature of glamorous San Francisco-based movies.Each of our 65 comfortable guest rooms in our Union Square hotel in San Francisco is named after a motion picture shot here in the city. Using the original movie stills as decorative accents, Hotel Bijou provides our guests with the most interesting downtown San Francisco hotel rooms while simultaneously keeping you centrally located to everything this exciting city has to offer. ... more   less 
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