We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Tomo, a Joie de Vivre hotel

3.0 of 5
1800 Sutter Street, San Francisco, CA 94115
Hotel website
Hotel packages
Hotel amenities
Hotel Tomo, a Joie de Vivre hotel
Ranked #43 of 235 hotels in San Francisco
See the lowest price*
Show Prices
*from our partners
Write a Review

588 reviews from our community

Traveller rating
    209
    273
    74
    24
    8
See reviews for
Families
135
 
Couples
190
 
Solo
45
 
Business
66
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Santa Clara, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

the staff were hella cool an very nice an helpful luved it cant wait to go an stay there!!! my room had a kill view kill movies bed was confy just had a great vibe just wished u can open the window a pit more other than that I shall return!!

Was this review helpful? Yes 1

Review collected in partnership with this hotel

HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for an outstanding review! We are elated to hear how much you enjoyed your stay, and we sincerely appreciate your feedback. We hope that you'll join us again soon, and we look forward to your return to San Francisco! More

Elk Grove, California
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

Found this hotel in the last minute and it was awesome for the price!! The hotel was nice and clean and the people were nice. It's cool that it's right next to Japan Town. I would definitely stay here again.

Was this review helpful? Yes

Review collected in partnership with this hotel

HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a fantastic review! We are thrilled to hear how much you enjoyed your stay. We hope that you'll join us again soon, and we look forward to your next visit to Japan Town! More

South Lake Tahoe, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 NEW

Funky and bright Japanese decor really gives Hotel Tomo character. Bed and pillows were very comfortable and firm. I could not stop staring at the interesting mural on the accent wall and thought the window seat was an excellent touch. The room had the standard amenities: refrigerator, free wifi, Kureg coffee maker iPod dock on an alarm clock, iron, ironing... More

Was this review helpful? Yes 1
See 2 more reviews by Brandon L for San Francisco
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for your review! We sincerely apologize if we were unable to live up to your expectations. We will surely address the service issues you had with our team! We are pleased to hear however that it did not disrupt a pleasant stay too much. We hope that you'll join us again soon, and we look forward to your... More

Centennial, Colorado
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

The good: So, I wanted something that spoke to the eclectic nature of San Fran for me and my teens weekend trip to San Fran. I must have poured thru countless hotel reviews online and settled on this one. I was not disappointed. The neighborhood (as other reviewers noted) does feel safer than other areas of San Fran. Its far... More

Was this review helpful? Yes 1
See 5 more reviews by AprilJinCO for San Francisco
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback, and your attention to detail! We apologize if the parking fee was not to your liking. Being in a busy city like San Francisco parking fees can get very pricey. We hope that you'll join us... More

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 May 2013

The Hotel Tomo is a great value for families. We've stayed here previously and we will be back. Rooms are good sized with a small desk, refrigerator and flat screen television. We had two queen sized beds in our room. With more than two people in the room, the extra pillow and blanket in the closet was appreciated (both were... More

Was this review helpful? Yes 2
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for you review! We are so thrilled to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your feedback and attention to detail! We hope that you'll join us again soon, and we look forward to your return to the Hotel Tomo! More

Tournefeuille, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

Large room with good facilities. The staff is very proactive and help us to discover the city efficiently,\As french tourist, we were very fond of the Japanese districts, Very nice Japanese restaurants all around the hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for an excellent review! We are elated to hear how much you enjoyed your stay. We are honored to know that you chose us as a place of comfort so far from you. We hope that you'll join us again upon your next visit to the states, and we look forward to your return! More

Santa Barbara, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 April 2013

The Hotel staff is so friendly. It is a really nice, clean property in a great location. We were very impressed and will definitely stay again. We arrived late, they helped us right in. When my son admired a movie playing on the lobby tv, they offered to let him borrow it for the room. The bathroom was a little... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
30 April 2013

Thank you for a fantastic review! We are so pleased to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback. We love hearing that we could make your son so happy with the movie too! We hope that you'll join us again soon, and we look forward to your... More

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013

I really enjoyed this location and felt safe walking to restaurants in the area. The luxurious bed linens were a nice touch however towels and washcloths were different quality each day - cheap some days, nice on other days. The room was clean and roomy - my compliments to Housekeeping. The ice maker on 7th floor did not work for... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
29 April 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely apologize for any inconveniences you encountered, and we can assure you we will address them with our team. We hope that you'll join us again soon, upon your next visit to Japan Town, and we look forward to your return! More

Jimbaran, Indonesia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 28 April 2013

Located infront of Japan town mall , 10mins from China Town and 10 mins from Fishermen wharf are the best selling points from this Hotel. Room is very clean , big and the bed are very comfortable . The decoration are simple and all you need from a five star hotel , the Tomo hotel also provides it. All staff... More

Was this review helpful? Yes 1
See 2 more reviews by Davidoffbali for San Francisco
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
29 April 2013

Thank you for a fantastic review! We are elated to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback. Our location is certainly convenient, and it sounds like you took full advantage of that! We hope that you'll join us again soon, and we look forward to your return... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 April 2013

This hotel has a fun anime theme, and is across the street from the Japan Town malls. If you have a car, this is a nice option away from the chaos of Union Square, or the more expensive options in Fisherman's Wharf. The hotel is basic and somewhat sparse, but it is clean and has everything you need. The staff... More

Was this review helpful? Yes 2
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
28 April 2013

Thank you for an excellent review! We are elated to hear how much you enjoyed your stay. It is our prerogative to provide each and every guest with the highest quality guest service. Our hotel's theme is very unique and fun, and we are pleased you liked it! We hope that you'll join us again soon, and we look forward... More

Phoenix Hotel, a Joie de Vivre hotel
Great value on a similar hotel
San Francisco, CA
4 of 5 stars 502 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in San Francisco
Trendy
Chancellor Hotel on Union Square
Chancellor Hotel on Union Square 4.5 of 5 stars 2,825 reviews
Family-friendly
The Donatello Hotel
The Donatello Hotel 4.5 of 5 stars 1,611 reviews
Romantic
Hotel Abri
Hotel Abri 4.5 of 5 stars 645 reviews
Luxury
Argonaut Hotel - a Kimpton Hotel
Argonaut Hotel - a Kimpton Hotel 4.5 of 5 stars 2,688 reviews
Show Prices ABS:HotelCheckRates-d115644?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d81394?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d81165?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d268533?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these San Francisco hotels
Phoenix Hotel, a Joie de Vivre h... 4.0 of 5 stars 502 reviews Hotel Vertigo 4.0 of 5 stars 586 reviews Hotel Kabuki, a Joie de Vivre ho... 4.0 of 5 stars 775 reviews Hotel Carlton, a Joie de Vivre h... 4.0 of 5 stars 1,479 reviews
Show Prices ABS:HotelCheckRates-d81209?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d81803?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d113923?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d80925?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 235 hotels in San Francisco, ranked by popularity

Been to Hotel Tomo, a Joie de Vivre hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Tomo, a Joie de Vivre hotel

Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo
Address: 1800 Sutter Street, San Francisco, CA 94115
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#37 Family Hotels in San Francisco
#71 Business Hotels in San Francisco
Price range (per night): INR8,752 - 18,652
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Priceline, Agoda and Venere so you can book your Hotel Tomo, a Joie de Vivre hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Tomo, a Joie de Vivre hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Tomo, a Joie de Vivre hotel
See the lowest price* (from our partners)
Show Prices