I am really disappointed that my cell phone was stolen by one of the employees. I had left the phone in the room and called 15 minutes later. When I came back to pick it up, it was not only missing, but had been turned off (which to me was further proof of it haven been stolen). I found the... more

We stayed here because of the price and decent reviews. It was a decent hotel. It was clean enough which is most important to me when traveling. The hotel is nicely located to public transportation, so once you park, stay parked. There is limited parking space available. The hotel staff were friendly, but not overly friendly. We basically slept here.... more

I have been staying at this place off and on for the last twenty years, at the times when I wanted to save some money. So I don't expect things to be like they are at the Mark Hopkins, Fairmont, or other SF places I prefer. But our recent stay has led me to re-evaluate the "bargain" of staying at... more

Summary: Nothing fancy, but a great value, especially if arriving by car. Pros: Helpful front desk; large, clean rooms (ours had fridge & microwave-- but no supplies); central location on bus line; good restaurants nearby; free continental breakfast, wi-fi, and on-site parking. Cons:1) It's best to grab a parking spot when you get there, then walk/commute during your stay. The... more

My fiance and I stayed here when we saw The Nutcracker last December. It has a good, central location in downtown SF, in walking distance of good restaurants, the Opera House, and some shopping. The room was comfy and clean and we had a good night's rest. A couple of things: The continental breakfast leaves much to be desired. I... more

After some of the reviews I read about this place, I was dreading staying here! However, I was almost completely happy! The location is ok, a bit out of the busy area & if you walk to & from the hotel, you do walk through quite a rough place. It's more than ok during the day, however at night was... more

Stay was ok, rooms were clean enough, breakfast could have been better, muffins and pastries, juice and coffee. If you woke up early, and wanted to eat breakfast prior to 7:20, office was usually still closed, where breakfast was served. Desk clerks seemed more than ready to answer most questions, friendly enough, overall it was an okay stay. more

Pre-booked this motel with 5 other couples wanting to tour San Francisco. It is right downtown but in a seedy area. Dreadful exterior although rooms are decent. Wakeup call 10 minutes late, breakfast room and office locked until 7:25 a.m. so you can't check out early. Continental breakfast very poor. Terrible parking lot with not enough spots for all guests'... more

Not bad for the price but unfriendly and unhelpful front desk personnel. Checked into a room that was specifically a non smoking room but had a terrible odor of tobacco and cigarettes and empy Camel cigarette pack in the trash. Checked into a second room after complaining. Toilet wasnt working properly and overflowed. It was nice to have a small... more