I've stayed here many times over the past year for business trips. it is a reasonable hotel, clean, great beds, etc. but probably the most run of the mill Westin I've stayed at. If I dont get room upgrades to higher floors, the view is pretty dismal, and the rooms dont even have chairs besides a desk chair. the reason... More

Even though my room wasn't what I thought it would be, I enjoyed my stay. if you bring a car, don't use hotel parking. Park across the street for half price. More

Rooms are large with floor to ceiling windows and great views. Comfortable room, bathroom and noiseless A/C. Good size gym. Just off Market, close to Union Square, Moscone, Chinatown and Embarcadero. More

My husband and I stayed at this hotel during a convention at the San Francisco Convention Center. It was originally chosen for its proximity to the venue (just a block away), but we will return here because of the amazing customer service and lovely accomodations. It has been a long time since I could commend ALL of the staff at... More

stayed for 2 nights during a flying trip. Nice rooms with all mod cons.Cant complain abpout much. However would like to praise the concierge staff who went over and above the standard of service for me. More

It's incredibly refreshing when you find good customer service in this day and age of lackadaisical nonchalance and indifference. Having stayed at this Westin for a week for a business trip/conference, I was pleasantly surprised by repeated encounters with just truly kind staff - from an always smiling, sweet housekeeper, to a bellhop who went out of his way to... More

I usually stay at the Westin on Market Street at least once a year when I'm San Francisco on business. Although I prefer the "W" down the street, the Westin tends to offer better rates. I'm SPG Platinum, so often am able to get an upgrade at the Westin Market Street. Check in was prompt and efficient and I was... More

The hotel looks new, the rooms were clean, the location was great, and the staff were great. Great stay! Parking was expensive at $54 per 24 hrs. so we parked across the street. We only paid $139/ night for our room. They ran a promotion so it was super cheap. More

Shake and bake. It's a Westin you know what to expect..... The property is pretty tired and run down but clean enough. Service was typically efficient but not friendly or warm. Usual Westin beds that are absolute gold to sleep in! We came late and left early which I think is exactly wat use the Westin for. More