Stayed in hotel fusion was so excited because i'd heard great things. The room was so basic the bathroom was a horrible green colour and there was the most horrendous noise in the room apparently from the a/c of a restaurant. Mentioned to the front desk that the noise was unbearable and the room was actually shaking. Got told out... More

Stayed for three days in June in a large king size room. Excellent value for the location near Union Square. Friendly staff (especially Bianca at the front desk as we checked in). Held our bags in a secure room while our room was prepared. Decent continental breakfast to start the day included in the price. Rating would have been higher... More

We got the hotel through hotwire. hotel is clean and overall good quality. Our room was very small but clean! We were on the 5th floor and didnt hear the club that the hotel has in the basement. breakfast is served in a small room on 5th floor and you take it in your room: coffee/ tea / some pastries... More

Excellent location to Union Square and shopping malls. Lots of excellent restaurants in walking distance. Concierge staff welcoming and helpful. Was very noisy at points through the night as the configuration of building wraps around itself.

We stayed there with my parents (in August 2011) in two separate rooms that were really tiny (we didn't know where to put our suitcases). In the first room my parents had, the air conditioning did not work, but they were allowed to change rooms the next day. In our room (2nd floor) the air con was working fine; however,... More

What a great boutique hotel at reasonable rates in the heart of San Francisco !. Close to all public transport and the shopping district- esp Westfield and Macys.We stayed here for 5 nights in a king room on the 5th floor. The room was clean and spacious enough for the two of us. We weren't bothered by any noise. The... More

Located at the centre of San Francisco close to the Union Square, this hotel is a good place to stay. However, the rooms are rather small and noisy. The breakfast was prepared in an adapted hotel room and had to be taken to your room. Breakfast hours were only from 7 to 9 am.

Finding reasonably priced quality accommodations in SF can be difficult. Sometimes the smaller boutique hotels can be good. Unfortunately, for us, this hotel was disappointing. Although clean, the room was very small and not all as nicely appointed as their website photos would lead you to believe.We were awoken at 1 am when the fire alarm went off. We called... More

This hotel offers good, clean, basic rooms at great value for the Union Square area. It is really close to all the amenities and transport (BART, Muni Metro and cable cars). The hotel staff were wonderful! So friendly and helpful and were able to help with the queries I had. My only issues with this hotel is the Club Fusion... More