Location: Perfect. You're steps away from Union Square and shopping and you can walk down to the Embarcadero (one of the nicest parts of San Francisco, if you ask me). The food all over San Fran is the best I've ever had, but around the Embarcadero area there is more good food per square inch of that area than anywhere... More

Nothing beats the location of this hotel.. Close to shopping, Market St., Union Square ect. Location is the only positive. Parking was confusing, the reception staff were unkind and dismissive and the elevator smelled like a toilet. The hallway leading to our room was dark and scratches leading down the hall were reminiscent of a Freddy movie. Upon entering our... More

The staff greeted and welcomed us. The rooms were clean, comfortable, the bathroom was small but adequate, water pressure was good and hot water in the am/pm. What we liked about this hotel was close to China Town, the Cable cars. The only downside is the noise outside, but your in the downtown area. I would definitely recommend this hotel.

Great location near BART and Market Street. Staff was excellent. Looks like hotel has done some renovation and is in process. We really liked the old building and the historic nature of the hotel. I hope as they renovate they keep the same feel. Small bathrooms, but excellent beds. Water pressure does vary as they do with many of the... More

I enjoyed this hotel! We stayed here to see a show at The Warfield and its located close to a mall, Union Square and transit stops. Its very old so everything is very small but the bed was new and the bathroom was updated. It does have the water system of an old building that is not for everyone! We... More

You get what you pay for while not the most modern hotel it is in a great location, let me get the bad out of the way the paint was peeling off the walls in areas carpets do have stains on them BUT the hotel is right beside everything and the staff are very friendly and when you are in... More

I booked this hotel through Hotwire, for our 2 night stay in San Francisco, so we didn't know where we would be staying. It was described as "boutique" by Hotwire which couldn't be further from the truth. The best thing about the hotel is its location. It is very well located downtown, near the Westfield shopping mall, Yerba Buena convention... More

I could not get out of that hotel fast enough, I didn't experience a ghost but there was just something awful in the air, I felt like I had walked into an Alfred Hitchcock movie. My piece of advice ...STAY CLEAR OF THAT PLACE! I was booked for 3 days, I lasted only 2 hrs and grabbed a room at... More

When we arrived the check in staff were very helpful and polite. The hotel concierge was extra helpful and the hotel was in a good location. We did notice the 'teddybear' on the reception desk asking that hotel visitors 'bear' with them during their refurbishment. This actually helped to explain the state of our room. It certainly needs refurbishing! Although... More