This place is in an excellent location, you can walk to everything. We are a family of 5 and had the larger suite, it suited us well. We arrived early about 10 .30 am - no problems our room was ready & speedy check in. Breakfast had a good & plentiful selection. We had a ground floor room, which was... more

I spent 6 nights here for my honeymoon. The room was on the small side, and our view was a back alley, but who cares, it's our honeymoon, we weren't exactly worried about the view. The bed was very comfortable, and the room was impossibly clean. The staff is very helpful and friendly, also there to answer questions and make... more

The hotel has BED BUGS, I felt something bitting me all night. I woke up in the morning with bites all over my arms and upper body. I cant stop inching, and I have huge BITES all over my body. Please check mattress for BED BUG stain before sleeping. I hope the management does something. more

Whenever I land at SFO, I always spend the first night here. After a long flight from the UK, its important to be in a clean, modern hotel from where you can walk to a multitude of activities - from eating at the 'Rain Forest Cafe' or 'Hard Rock Cafe' (buying the tee shirt too of course!), to seeing (and... more

Stayed 4 nights. Rooms very clean, staff helpful and friendly. Free breakfast helps especially with discounted room rates (reserved/paid early - nonrefundable). If you like to walk a little, it's a few blocks from the wharf, a few blocks the other way to Lombard St. A little over a mile to Chinatown. Had a great stay no complaints about anything. more

We stayed here for four nights and had a wonderful time. Our rooms were ready and clean upon arrival and check in was fast and easy. The breakfast was decent for being free. Eggs, toast, bacon or sausage, rolls etc. It did get busy but it was a large seating area and we always found a table. The location was... more

Excellent location. Helpful Staff. Clean rooms. Satisfying breakfast. more

My husband and I stayed at this hotel for a mini honeymoon. The staff was very friendly and the location was great. We were able to check in at 9 am when most hotels won't let you check in until 3 or 4 pm. I love that the internet was free! more

You can't find a better hotel for the price on the wharf. The rooms are clean and very quiet (unlike at the Hilton Wharf where my boss stayed, she complained the walls were paper thin). Great breakfast, free wi-fi in room, nice size room, comfortable beds, great location. Staff was very friendly. Absolutely no complaints or problems. I would stay... more