Our experience didn't get off to a good start. We had reserved our room 3 months prior to our stay, had paid in full at that time, had a voucher and confirmation for our stay, but the hotel had no record of our reservation. This kind of thing happens and I completely understand that it can cause problems in what... more

The front desk was great. When we requested early check-in, there was a huge line of other people checking-in so our hope was not high. But the front desk person was very efficient and moved us to a large corner room (I think it was a handicap-access room). The room was great and huge for San Francisco. I love the... more

Our family of 5 spent four nights from December 31-January 4. We had 2 connecting rooms. The rooms were gorgeous with large bathrooms that were marble and had a separate tub and shower. Beds were amazing. Our problems were with some of the staff. The concierge was under-staffed with long lines of guests waiting for help. In the restaurant for... more

The most comfortable bed I have ever slept in was at this Marriott. It was luxury. The room was nicely appointed, although the bathroom was TINY, the rest of the room experience made up for it. I would recommend it and I would stay there again. My only hesitation is in reporting the snooty attitude of some of the front... more

We arrived at the Marriott Hotel SF Union Square and the check in was fast. I had upgraded for a room with a view of the bay. There was no view of the bay. Around 4 in the morning I was awoken by talking from a room nearby--perhaps the floor above us. The couple did not appear to be talking... more

Loved location; easy walk to Union Square and restaurants (and I was wearing a walking cast!!) King room gorgeous (2 sizes of king-ask for "large king"), quiet , smallish bath with great amenities, free fridge on request. Bath not quite clean (dust); pillows not great (ask for foam if you like support); room lighting very dim. Staff very friendly and... more

Arrived at the Hotel early afternoon having decided to move from a previously booked Hotel. The Staff were great found us a room on the 19th Floor with views of Nob Hill and partly of the Bay. The rates were very good value and included Executive Lounge access on 2 days. The public areas on the ground floor are large... more

Best hotel I have stayed in for quite a while. Staff was attentive, room was immaculate, linens were clean, bed was extremely comfortable. more

Excellent location in Union Square, conveniently within walking distance to many places of interest. Cable car to and from Fisherman's Wharf is right outside of the hotel. Nice respectful staff, clean hotel. NO free internet. more