This hotel's star rating really should be much higher. Unfortunately, for the hotel, some of the streets of the surrounding neighborhood must bring down the rating. Of course, when you're on vacation in a strange or big city, you feel skiddish or paranoid because you're outside of your daily comfort zone. I was alone the first few nights of my... more

I have been to SF many times and so surprised to find a hotel this nice in this neighborhood and good price. Everything is new. Staff is friendly. Gym and business center are great. Breakfast is good too. Other reviews may mention of it location but I didn't feel threatened because first I know SF well, second I used Cova's... more

This hotel was tip top. Bit of a sketchy location but we had no problems with anyone and walked along the street several times each day. We found the Americans very friendly and the receptionists where lovely to us espeically the beautiful one from Uzbekistan who i want to marry. Overall though the staff where very helpful and i would... more

Most first time visitors to San Francisco will be taken aback by the number of homeless panhandlers and working women encountered when traveling the city streets and the area surrounding the Cova Hotel seems to have more than it's share. That said, the hotel itself is very nice and has an almost Feng Shui vibe going on. The rooms are... more

The hotel, the room and the staff was all nice. But be careful of Ellis street - get the advices of front-desk staff and use the shuttle to go to city center. more

The hotel was an upscale attractive boutique hotel. The staff were very friendly yet most very uninformed of the city, nearby attractions, transportation and good restaurants since they were all new employees (hotel is new). The rooms were small but cozy with a Juliet balcony and nice upgraded amenities. Unfortunately, the rooms have no A/C and in place of it... more

Stayed here for one night as our previous hotel was fully booked for our last night. We read the reviews on trip advisor before we went about the location. I thought we would be ok and expected to see a few homeless people etc. Firstly when we walked down the road it was full of homeless people, not sure if... more

This hotel is within walking distance of pretty much all of the "sights" of San Francisco. If feeling too exhausted or full from eating at Pearl's to walk down to the Pier, the hotel has a free shuttle with scheduled times for pick up. I can't say enough about how helpful and wonderful the staff at the Cova were to... more

Although first glimpse of the area was a little on the 'rough' side, once we heard of the free shuttle to union square and fisherman's warf, we made ourselves right at home. The breakfast was supurb, the staff was beyond gracious, specifically concierge Chris. He went out of his way on multiple occasions to cater to a couple of needs... more