We had an amazing stay. The pool staff were friendly and accommodating. It was a busy day and they helped us get a place where we could all be comfortable. The hotel room had an island style carpet and drapes, but the beds were very comfortable. I love the white tea aloe scented toiletries. The hotel is in an excellent... More

If this is your first trip to Guam then you need to reset your expectations as to what a "Westin" or a "luxury" property is - especially if you are used to the big cities in Asia or the US. that being said this property is nicer than most in Guam. Yes, it needs a refurbishment in most areas -... More

We just returned from a week's vacation in Guam and chose to stay at the Westin. This hotel is an excellent choice and in an ideal location. The Westin Guam is very clean, modern, and centrally located. The room was nice and spacious, but air conditioning is so-so. Its so humid there so prepare for your sheets and comforter to... More

Just returned from our vacation at Westin. I liked almost everything. The rooms were clean and spacious. The service was nice and helpful. We were traveling in a group of friends with children from 2 to 6, and the chef always prepared different dishes for our babies to order, as chicken and beef soups, stew meat, meat balls etc. That... More

Arrived at Westin Resort Guam at 10pm and self-parked. Signs for elevator to exit the parking garage were not in the right place so we had to drive back up to the hotel and use the valet parking due to luggage. The Valet told us we needed to pull up to the valet sign which was only 15 feet in... More

Stayed here for 3 nights recently on a short holiday. My first time in Guam and my first time to stay at the Westin there. Overall I was very happy with my stay and the room and service. I was upgraded to a corner king room on the end of the hotel near the street. That resulted in not having... More

Me and the wife chose The Westin as our domain while spending the holidays on Guam and I must say that it is quite satisfactory. Overall our stay was not as expected as how it is advertised to the customer but then again it was good enough. The people at reception were nice but I notice they were a bit... More

Let me tell you after reading some of the reviews I had reservations about staying at this hotel as a Platinum Member. I emailed the hotel manager and they assured me that everything would be fine and they were exactly right, from the pick up at the airport (late evening arrival) to the suite and the Club Lounge Access everything... More

Still checked in here and a couple of days more to go. We are spending our 26th wedding anniversary here and i was hoping it was much more.... The property looks majorly tired although the staff try their best. Last night I asked if we could bring a bottle of Champagne we bought from the duty free to celebrate our... More