Well, I've been to many beachfront resorts in Asia and this is one of the best considering it's location and beach. It's close proximity to airport and pristine beach with a sunset view really makes this one of the best resorts, even thought it's rooms are worn. Really hope they do a major renovation soon especially when there is a... More

This hotel is beautiful and the staff couldn't do enough to make our stay a pleasant one. It was clean, classy and a pleasure to stay in. We spent ages being asked about snow as they've obviously never seen it. I really would recommend this resort to everyone

At the time of this review spending a good time in the Hyatt in Guam. Yes sure this hotel is worn and requires a major overhaul, however the location is excellent, the staff is very friendly and service minded and does everything they can to make you feel at home from home and enjoy your holidays. The views from the... More

Tumon Bay along the west side of Guam is notable for many hotels, absolutely magnificent sunsets and an arc of pleasantly walkable beaches. I have staid at three of the hotels along the arc and the Hyatt is my overall favorite. I can empathize with some of the comments about need for refurbishing (a common trait of Guam hotels although... More

This is by far the dirtiest hotel I have stayed in. An absolute embarrassment to the Hyatt franchise. We even stayed on the club-level so I can't imagine the regular rooms/ floors. Our feet were BLACK from walking in our ROOM. The carpets and hallways were filthy. This is nothing new for Guam, I have yet to see a room... More

A very popular place to buy an annual pass to use the pool/beach facilities, but be prepared for poor, inconsistent service. Depending on who is working the desk, you may or may not be charged for children under 4 to use the pool (and yes, that includes even newborn infants who clearly will not be using the facility). The receptionists... More

The hotel has great pools and ambience. Its location is, although not the best, fairly acceptable. It is an old hotel that looks quite gloomy and run-down but the room may experienced a renovation ages ago so it was better than what I had expected from its external look. Although the hotel rate is pricey enough, they still charges extra... More

Checked in to room that was experiencing ant activity, on the carpet and tables. My wife was so disgusted, I transferred her energy to the front desk that they quickly made other arrangements, however, we had to come back in a couple of hours due to no rooms available. Management should already be aware that if you do not properly... More

The Hyatt Regency in Guam has to be one of the best managed hotels on the island. Service is always impeccable, staff is friendly, and the property is well maintained and in great shape. In house restaurants include the Niji restaurant for excellent Japanese food, the La Mirenda general dining room with great buffets for each meal of the day,... More