They loved the pirate water play park and easy access to beach. concierge was helpful and without long lines. kids club was great as well. grocery store nearby, almost walking distance. More

Great views, fine rooms, polite service. Only one complaint as an owner of two units. Moving. From one to another is a waste of a day. One would think that STARWOOD with all of their IT staff could work out a way to treat owners more courteously and efficiently. Btw Alex at the front desk is a wonderful asset to... More

My husband and I have just returned from a stay at The Westin Kaanapali Ocean Resort Villas and to say I was disappointed is an understatement! We had stayed there 6 years ago when the property was fairly new and thought it would be the same quality vacation that we had on that trip, not the case. We received a... More

If you do not object to a room overlooking the parking lot or exceptionally poor service, this may be the resort for you! The units are fine, but far from luxurious (think about a slight upgrade over Marriott Courtyard). The service, however, has been remarkably disappointing...as have the failures by management in service recovery. As Starwood owners, we are quite... More

This was our first visit to this Westin property and it won't be our last. We received top notch service from the moment we drove up to the lobby until the moment we left. When we arrived we actually drove to the South Villas as we were unsure as to what property we were staying at. The valet employee quickly... More

I first wished for a better view, a closer to beach location, but as each day passed and we enjoyed our view of the beach, with Molikai the distance and the whales jumping, we loved our location. After breakfast, and then a walk along the great beach boardwalk, we were able to snorkle each day from in front of our... More

We stayed at the Westin Ocean Resort Villas over the Christmas holidays and had a wonderful experience. The rooms were top notch, and quiet. The kitchen contained just about everything you would need, except salt and pepper. The landscaping was very well done. We took advantage of the beach that was minutes away from the room - went snorkeling and... More

Luxury in paradise! To celebrate our 30th wedding anniversary Fran and I took a one week trip to Maui by trading Westin Kierland, AZ time share unit for a stay at the Westin Kaanapali during January. The weather, island travel, the ocean, and the food were all fantastic! Staying at the Westin in Kaanapali was a dream! The Westin looks... More

Stayed in a one bedroom ocean view suite in late January. The rooms are spacious and pretty well equipped. The resort reached out to us before our arrival asking if we had any special requests. I thought it was a nice touch at the time and we requested a quiet room near family members we were traveling with. We were... More