The grounds and public spaces of this hotel are beautiful. The buildings blend into the geography way better than the “condo-style” hotels on Ka’anapali. The snorkeling is right from their beach. That’s where the good ends. This was one of, if not the first hotel to be built on this beach, and she is showing her age. The guest rooms... more

I really enjoyed the location next to Black Rock and the beach. All in all a solid value for the price. The restaurants are mediocre and not worth the price. I drove to a local Japanese takeout place every night. You could also walk to Whaler's Village. more

Had a great time at the Sheraton and Maui in general. Got a rent-a car upon landing, highly recommended. Maui is very easy to drive around just as long as you know your highway numbers. Drive to the Sheraton was great, about 20 miles from airport. Check-in was very easy plus your first night valet is free. After that they... more

We spent 6 nights at the Sheraton Maui in a ocean view room in building 3 which provided us with a nice view of both the ocean and the pool. This hotel has the best location, it felt more secluded than the other resorts along the boardwalk, and really good snorkeling right in front of the hotel. I really enjoyed... more

Great property. Huge property. First let me address Building 6 which are are sure to read a lot about. It is a personal choice. Do you want a 100% ocean view or do you want to be close to the lobby and pool? My husband and I definitely preferred the 100% ocean view with the 2 breezeway and 2 elevator... more

We just came back from Maui and stayed at the Sheraton Maui Resort and Spa October 23rd through October 30th. The hotel was wonderful and beautifully decorated. Our room was located in the Preferred Starwood Guest building located at the edge of Black Rock high on top of the hill. It was large and contained everything we needed (microwave, fridge... more

We stayed at this hotel in Maui for 5 days on a recent trip to Hawaii. We were immediately greeted by friendly staff. We received a free upgrade from partial ocean to ocean front and were escorted to our room with help with our luggage. We were also given a tour of the hotel. The rooms are very nice, not... more

We are (actually writing from room before leaving) in building 6 which overlooks the ocean from about 25 feet away. We almost moved to a family OHANA suite (cuz we had a 5 yr. old and 12 yr. old with us), but the view from Building 6 makes in-the-room time very enjoyable. The OHANA (family) suites are nearer to the... more

We stayed at 4 hotels while we were in Hawaii and this was my favorite. The pools were so nice--very clean and not very crowded. I loved snorkeling by black rock. We saw some unbelievable fish and a turtle! My only complaint is that we found a giant cockroach in our bathroom. We were too afraid to kill it, so... more