First off, I will state that the service during my stay reflected my other encounters with Sheraton Hotels. The staff went out of their way to make our stay a pleasant one. I find that ratings can vary depending on one's taste. If you are a bargain seeker, then you may rate this place a 5 within it's niche (provided... More

We stayed in Room 1334 which is an oceanfront room for seven nights. The views from the room were breathtakingly beautiful . . . the room was dirty, dark, and small. During our eight days, our carpet was not vacuumed; our bathroom floor was not mopped. We put towels on the floor in order to keep our feet clean. In... More

We stayed in one of the Deluxe Ocean Front Rooms and it was a great room. We could see humpback whales from our balcony. We didn't use the beach but went to the pool and it was very nice. The restaurant that we tried was very good also. More

RESORT ~ Sheraton Kauai Customer service was outstanding. Clean, spacious rooms they even gave us the exact room/location we requested. We were in the Ocean Wing room 1222 ~ wonderful ocean front with the sound of the waves to listen to. The other ocean front rooms are in the Beach Wing which is around the pool, while you will have... More

This hotel does one thing REALLY well...Location. The rooms are just average, but if you stay in a deluxe ocean front room, you will overlook the problems with the room. If you like it quiet, request building #1. It is closer to the ocean with a rocky coastline. Building #2 overlooks the beach and Lavas restaurant. We were in building... More

I loved the location of this hotel. The beach was great, and it was easy enough to get to either side of the island. More

We have been here for 6 days. The hotel staff has been helpful and friendly (directions, tips on local attractions). The best thing about the hotel though is it's beach, which is just spectacular - good for sun bathing, swimming, and snorkeling. We visited several beaches on Kuaui, and Po'pu this time was the best. More

My husband and I have been to both Maui and Oahu, however, Kauai turned out to be our Hawaiiin paradise. Especially after choosing the Sheraton Kauai Resort which we felt was the best resort, had the best beach and staff. From management, front desk, concierge, housekeeping, Lava's, etc., everyone was very professional, friendly and helpful and always seemed to remember... More

We had been at this hotel six years ago and this was even better than we remembered. That may be because now we go to Hawaii every year and we find more to do each time we go. I know there is construction, which was disappointing because it was supposed to be completed long before our stay, but it was... More