We would not stay here again, nor would we recommend it to anyone. The staff was unfriendly. It appears that no one who works there is on sight during the off hours. We stayed in the Africa Room. It is very small and the layout was awkward. My husband and I had to climb over and walk around each other... More

Stayed in the Continental Suite. Big and comfortable. Staff was friendly and informative. Well maintained and just minutes from the park. More

One of the best location of our big Hawaii trip. Everything was perfect. Not a "all day hotel" !!!! Rooms sooooo nice, you will never forget it. Better as you can imagine. More

I arrived in Volcano Village looking for Volcano Inn or Inn at Volcano (as I had received reservation info with those establishment names). Found out I was not at Inn at Volcano or Volcano Inn - but at Chalet Kilauea. I feel this company is using multiple names (4 last count just on the internet). They only have one lodge... More

My husband & I spent 4 days of our honeymoon in the Treehouse Suite, and we really loved this property !!! The Treehouse Suite is 2 stories: first floor has 1) a kitchenette with sink, microwave, dinnerware, & fridge, 2) a very large marble bathroom with a shower, jacuzzi tub, & small TV, and 3) a private small deck with... More

staying at this hotel felt like staying at someone's house. It was very clean and I felt comfortable walking around bare food since they ask you to remove shoes. The room was also very nice. We stayed at Continental Suite. It was comfortable and quiet. The grounds look really well maintained with nice landscaping and a pond. The entrance to... More

We stayed in the Jade Room. The layout of the complex is awkward. If traveling with young children with lots of luggage, the place is slightly inconvenient. Getting to the room requires pulling luggage up several stairs, through a community room, and into the room. You have to remove shoes in the community room. The Jade Room itself is multilevel.... More

My wife and I stayed at the Hapuu. Beautiful little one bedroom bungalow was absolutely perfect for the two of us. Located about five minutes away from the Volcano national park, our tour of the park was complimented by our stay at the Inn. Surrounded by a tranquil environment of unique Hawaiian hapuu forest, and a relaxing atmosphere within the... More

Recently we had a 2 night stay at the "treehouse" and loved it! The rooms were well sized, the spiral staircase unique, and learning more about Hawaii from Bob every morning at breakfast gave us a desire to come back again! The treehouse room has a huge bathroom, equipped with a wonderful jetted bath tub and a walk in shower.... More