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Holiday Inn Express Hotel & Suites Rock Springs Green River

2.5 of 5
1660 Sunset Drive, Rock Springs, WY 82901
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Holiday Inn Express Hotel & Suites Rock Springs Green River
Ranked #6 of 16 hotels in Rock Springs
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
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Date Rating
Sioux Falls, South Dakota
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 February 2012

Newer property. Staff very accomadating. Great beds. Room clean. Breakfast was better than expected. Will stay again More

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Highland
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 February 2012

Wasn't expecting much from a Rock Springs hotel, but was pleasantly surprised. The room was clean, quite spacious and bed fairly comfortable. The location is good and the breakfast looked quite good (though we skipped out before eating). More

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
22 February 2012

Thank you for your kind words. I am very glad you enjoyed your stay. Hope to see you again if you are in the Rock Springs area. Sincerely, Trish Green More

n/a
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 December 2011

I stayed here for two weeks on business.The place seemed clean and welcoming. Pros: The breakfast was good. There was one lady who was cooking the breakfast who was particularly nice and genuinely cared about the guest's satisfaction. The room and hallways seemed clean. I always check hotel beds, couches, and curtains, and I saw no bedbugs or critters in... More

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See 6 more reviews by John M for Rock Springs
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
22 February 2012

Thank you for your comments. We value all comments and suggestions. Glad you enjoyed your 2 week stay. I look forward to seeing you next time you are in the Rock Springs area. Sincerely, Trish Green More

Tadley, United Kingdom
Top Contributor
86 reviews 86 reviews
Reviews in 65 cities Reviews in 65 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 29 November 2011

Comfortable bed, clean and well equipped room, and staff who were friendly and able to help. However, it lacked any form of charisma, and was, in the end, just a bed for the night. The surrounding area was built-up and heaving with traffic, and with nothing to commend it. In fairness, we were just passing through, and needed nothing more,... More

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Tricia Green, Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
30 November 2011

Thank you for your kind words about our hotel. Sincerely, Trish Green More

Tooele, Utah
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 October 2011

We are reward members and were warmly welcomed when we arrived. They gave us trail mix and water. The indoor pool was great. The room was clean and the furnishings were in good condition. The only con was that the walls seemed paper thin. Other than that, the hotel was great, especially when I forgot my purse after checking out... More

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
3 November 2011

Thank you so much for your kind words. We are very glad you enjoyed your stay. Trish Green General Manager More

New Orleans, Louisiana
Top Contributor
91 reviews 91 reviews
Reviews in 42 cities Reviews in 42 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 October 2011
1
person found this review helpful

This is a standard new Express. The staff was friendly, and the hotel was above average in all areas. I'd stay here again. More

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
19 October 2011

Thank you! We appreciate your kind words! Trish Green General Manager More

North Carolina
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 19 August 2011
1
person found this review helpful

I have stayed at several Holiday Inn Express Hotels throughout the USA and this is one of the best. It is very new and eco friendly too. The A/C only comes on as you enter the suite so its not wasting energy. The bathroom was spotless as was the whole room. Maids were quick and efficient. The breakfast was possibly... More

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
18 October 2011

Thank you! More

Spokane, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 August 2011

I stayed at this hotel while in town for a conference and was very impressed with the design of the rooms--no polyester coverlets printed with dated floral designs here! The beds are simply made with white sheets and were very comfortable, with both soft and firm pillows available. The showers have a great, modern tile rather than a crummy plastic... More

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
18 October 2011

Thank you! More

Rawlins, Wyoming
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 10 August 2011
1
person found this review helpful

I stay in HIE all over the state as I travel for business. This hotel is nice and new. It is modern in decor, which I found to be quite cold. As posted in previous reviews the staff were very rude and could use a course in hospitality etiquette! Indeed the AC unit is unbearably loud, the pop machine didn't... More

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Tricia Green, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
12 August 2011

Dear Annoyed 49, Thank you for your comments on TripAdvisor regarding your experience with the Holiday Inn Express and Suites Rock Springs. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have had. It is our goal to consistently provide superior service and accommodations. Your comments are very... More

Las Vegas, Nevada
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 28 July 2011

We stopped here on our way from Vegas to South Dakota. The room was not ready, even though we arrived after check-in time. There was another family that came after us whose room was not ready either. I asked for another room, as we were quite tired and in a hurry to relax. I was refused another room, and then... More

Was this review helpful? Yes
Tricia Green, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review
12 August 2011

Thank you for your comments on TripAdvisor regarding your experience with the Holiday Inn Express and Suites Rock Springs. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the room conditions may have caused. It is our goal to consistently provide superior service and accommodations. Your comments are very important... More

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