Came here for the an event last week and was pretty impressed. Awesome grand indoor pool. My kids had a blast. Hotel has a shuttle and picked us up for free. Free hot breakfast, have to admit, twas' pretty elaborate. Would definitely recommend this to friends. Bar was also reasonable. I would recommend if you are traveling with kinds make...
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I went to visit my family while they bowled in the 2012 110th Annual State Bowling Tournament. When we first arrived at the hotel, the staff was friendly and the hotel was outdated, but seemed to be in fair condition. After we got back, we went to the bar to use our “buy one get one free” drinks that they...
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Thank you for your feedback. I am very sorry your stay was not as relaxing as it should have been. Please contact me directly if there is anything I can do to assist you so that we can provide another opportunity to show you how wonderful our property and staff truly are.
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Stayed here (Fri & Sat.) with 9 other bowling buddies for the 2012 state bowling tournament and was VERY surprised at what I got for the price. It definitely did not catch our eye and we could of easily bypassed this place due to the unappealing dull stone decor but the price is what brought us here for a two...
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Thank you for your feedback. We truly love your honest opinions and experiences. It allows us great insight into ways to make your next stay extra relaxing. From our friendly front desk staff, to our owners, we thank you for your business and feedback. We take pride in the cleanliness, comfort, and amenities you experience.
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I have been here several times and the people that work there are outstanding and go out of their way to help you. I will definetly be coming back here during my business travels for years to come!!!!!!!!!
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Thank you very much for your review. We sincerely appreciate your commitment to Best Western and look forward to serving you years to come. If there is anything we can do to better assist you, don't hesitate to contact us. Thanks again.
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Stayed one night and found the room clean and comfortable. It is an older style hotel, stairs only to 2nd floor. Hallways and stair wells were a bit dirty. Room was on the highway side of the hotel and I found the road noise to be a distraction. Wireless service worked just fine. Reasonable stay for the rate of about...
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We value your feedback, thank you. We are glad to hear you enjoyed the value we offer in the central Wisconsin area. We value your feedback which helps us improve your experience as our guest. We hope to see you again soon.
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We were passing through. Hotel is located very close to the highways ++. Rooms are good size and are clean and neat. Beds are hard and old. so are pillows.
The hotel as organized a circle around pool area. Pool looks good but very small. Arcade games are old.
We thought that the highlight of the hotel will be "hot"...
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Thank you for staying with us. It’s great to hear you enjoyed your guest room and its cleanliness along with the service you received. I’m sorry your stay wasn’t totally relaxing, but I assure you your experience is not common. Our hot breakfast offers at least three hot items, plus the recently added waffles each morning along with pastries, fruits,...
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Comfotable, large complex with Great amenities, just kick back and relax.
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Thank you for your feedback! We are glad you enjoyed your stay and the wonderful amenities from our domed atrium pool area to our hot breakfast buffet. Stop in again soon.
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Positive first. Great staff. Very helpful and pleasant. Especially Sarah in the dining room. Loved her. Rooms were big, which was great as we had a mountain of ski equipment. Nice pool area. Great continental breakfast. Good price. Negatives. The rooms were so hot, you just couldn't sleep. We had the thermostate off and we still roasted. Could only open...
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Thank you for your feedback. It’s great to hear what you like the most from your stay. I’m sorry your stay wasn’t totally comfortable. We strive everyday to make your stay as comfortable and relaxing as possible. Thank you for staying with us, we hope you will consider us the next time you are in Wausau.
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This large hotel is aging and worn, but pretty clean. I was looking for a place to get a good night's sleep so I got this on Priceline for $50 on a Friday night. My first impression was that I paid too much, so that tells you something. Three star hotel? I think not. My room was on the perimeter...
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We are very sorry to hear your stay wasn't a nice relaxing treat, like you should expect it to be. I assure you, your experience is not common. Feel free to give me a call at 715-842-1616 to discuss your stay. We hope that you give us another chance to provide the great service and experience Best Western is known...
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We have stayed at several hotels in the Wausau area and plan to return to this property again! After reading the reviews and seeing the exterior of the hotel, I was a little leary. But we had a fantastic rate and thought "hey, how bad can it be?" The lobby is nothing fancy, but we were greeted cheerfully and check...
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Thank you for your review. We are truly glad you enjoyed your stay and greatly appreciate your feedback. We have lots of guests who pass through our door each day, and it’s always great to hear their thoughts. Please let us know if we can assist you in the future, we hope to see you again soon.
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